DJI Natalia
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djiuser_3VVIWyJdfg6x Posted at 5-7 06:58
Hi, i had my drone drop into shallow water for about 15seconds. After i pick it up, i quickly remove the battery. Then i dried it with towel and also cold air from hair dryer. After all the drying, i store both the drone and the battery in a container with rice grain to dry out any excess moisture for 6 days. After 6 days i try to insert the battery and turn it on. It could be turn on, the the RC shows battery communication error (code : 1610000). I try using the other 2 batteries, it has the same error code shown. Any idea how to solve or can it be repair if is the drone issue?
We understand that you have encountered an unfortunate incident with your drone. If your drone has suffered water damage, we recommend discontinuing any further flights. For the sake of safety, it is advisable to send the drone to our service center for examination and repair.
To initiate the repair process, kindly visit our official website and complete the online repair request form. You can access the form by following this link: https://repair.dji.com/repair/index.
We appreciate your understanding and cooperation in this matter. If you have any additional questions or require further assistance, please feel free to get in touch with us. |
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