Assistant won't run on New MacBook Air (Electron?)
365 5 2-9 06:44
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HRB
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Flight distance : 2161109 ft
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Unfortuanatly after 8 years i had to buy a new Mac yesterday.
Now when i try to run the assistant for my I3 I get something called Electron appear and thats as far as I can get!!
Any thoughts?

2-9 06:44
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HRB
lvl.2
Flight distance : 2161109 ft
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Uninstall, re-install assistant, Update Mac. All good now. (should have tried this first)
2-9 07:09
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DJI Paladin
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Flight distance : 318 ft

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Hi there. HRB. We're glad that you have managed to isolate the issue after reinstalling the software. Should you have further inquiries, feel free to contact us. Thank you for your valued support.
2-10 00:55
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826 Raw
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DJI Paladin Posted at 2-10 00:55
Hi there. HRB. We're glad that you have managed to isolate the issue after reinstalling the software. Should you have further inquiries, feel free to contact us. Thank you for your valued support.

However, the Assistant 2 Enterprise for the RTK-2 will not run on a Mac; only a PC will work, which took me an hour to figure out.
2-12 13:15
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DJI Paladin
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826 Raw Posted at 2-12 13:15
However, the Assistant 2 Enterprise for the RTK-2 will not run on a Mac; only a PC will work, which took me an hour to figure out.

Hi there. We appreciate your feedback. We will coordinate this to the respective team for attention. Thank you for your understanding.
2-15 01:44
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HRB
lvl.2
Flight distance : 2161109 ft
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United Kingdom
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826 Raw Posted at 2-12 13:15
However, the Assistant 2 Enterprise for the RTK-2 will not run on a Mac; only a PC will work, which took me an hour to figure out.

I'm having real trouble trying to get the RTK working. Although the I3 is seeing the RTK and linking to it won't actually use work. Any tips?
2-17 08:55
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