How do I recenter my gimble? I have tried IMU and compass calibrations, the firmware is up to date

Hi, BeeMaina. Thank you for reaching out. Please refer to the screenshot below to calibrate the gimbal:

Hopes this helps. Should you need further assistance, please let us know.

DJI Gamora Posted at 4-22 05:24
Hi, BeeMaina. Thank you for reaching out. Please refer to the screenshot below to calibrate the gimbal:
[view_image]
Hopes this helps. Should you need further assistance, please let us know.

Hi, I did that multiple times, it still  didnt face straight ahead. It may be a hardware problem. We had to hire a different sensor to complete the job

BeeMaina Posted at 4-24 21:28
Hi, I did that multiple times, it still  didnt face straight ahead. It may be a hardware problem. We had to hire a different sensor to complete the job

We're sorry to read about that. Let me forward this to our relevant team for further checking. We'll keep you posted.

BeeMaina Posted at 4-24 21:28
Hi, I did that multiple times, it still  didnt face straight ahead. It may be a hardware problem. We had to hire a different sensor to complete the job

Hi, BeeMaina. Thank you for patiently waiting. Our relevant team recommended sending it back for proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Your kind understanding is appreciated and thank you for your continued support.