Sky Ninja
lvl.3
United States
Offline
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Sorry GUYS but, I'm BACK....for a minute.
hammerdrone- KEEP YOUR MONEY!!!!!!!
Until anyone can see the true numbers on these things with concerns to sales, actual returns, refunds, faulty units, bad batteries, deplorable GPS lock, availability of parts and/or a turn around time that meets the need of the average consumer, stop being so enamored with an unproven piece of plastic and carbon fiber.
Any one who wants to argue- I challenge you to put forth some real, trustworthy numbers of unit sales vs return/repairs and how many of you can obtain parts for this unit classified as a 'hobby/ semi-pro-sumer class' UAV. How many hooby stores can offer to make repairs, but have thier hands tied, due to lack of parts? The I-1 is really not that complicated where basics are concerned. This supposed 'Magic Jig' that is needed to align the motors is like believeing that there is a pot of gold at the end of every rainbow. Heck! We all know it's a yellow brick road...full of exictement and danger.
It still makes no sense as to why the need for such a large repair facility and a bump in 200 personel, is required for the supposedly trustworthy Inspire units. Even if this includeds the P3, the P3's can be repaired by the other listed location within the DJI website and there aren't that many of them coming back. So again-
If it's hobby class, where's the repair parts?
-Secretly tucked away in China, California (where no one is allowed to visit) and couple of other places, not in the US.
If it's pro or semi-pro-sumer, how can it be repaired in the field?
-It can't, send it back.
Ok, so what went wrong with it?
-Don't worry, you're on a need to know basis. If it's a DJI problem, it'll be fixed by us.
I need details.
-Why? We fixed it.
What if it happens again?
-Send it back...again.
The only time they offer an explanation- is when they think YOU are at fault.
Ask yourself the following, sir-
WHO are you honestly trying to impress? Clients, friends or yourself...
WHAT do you seriously plan on using it for?!!? If you are an established professional, maybe. If you just find it cool, stick with the LaTrax 'ALIAS'- it's cheaper and parts are available.
WHERE are you going to safely fly this possibly hazardous unit? If it gets away on a full charge, it has a travel capability that allows for 20 miles in all directions, unubstructed.
WHY do you need it? If you are not already an established professional (and even if you are) ask yourself again, WHY?
Call a local hobby shop- if they try to sell you this thing above all else, they, like DJI, are profit mongers and full of TIHS, spelled backwards. If they prove to be typical sales persons, hell bent on selling you what you WANT, not what you NEED, walk away! They are no different than a bad, used car salesman.
After all that you have read, would logic not dictate that you are looking at a serious heart ache should this 'Siren of the Sky' steal away your money?!!?
How's this for customer service improvements- ask yourself why there have not been any other US authorized repair facilities that have been allowed to come back on line. And the comment that is is due to "lack of customer service," is pure horse puckey. Nice of them to basically say, the authorized repair facilites you are supposed to trust with your investment are not worthy, but...keep buying our product...it's great...trust us.
As to one of their trusted facilites, STC ELECTRONICS of NYC are the true reason why I tried so hard to stick it out while going through all I did. Sam and his crew are honestly, some of the MOST knowledgeable persons you could ever have the pleasure of speaking with. Their turn around time is amazing AND their knowledge of the Inspire reaches far beyond the somewhat canned responses given within this forum. They are professionals.
Call your local authorized dealers and ask them how DJI has been treating them. Make friends and you'll find that, behind the scenes, they are back stabbing and making false promises to the very persons and businesses who promotes their product. It's true, I have no reason to lie. Call around and ask them yourself. An honest store won't try to sell you anything they can't back up. So, ask them about parts availability, service and locations of a local, authorized repair facilities and you'll find that most (except the fan boys) would agree, there is MINIMAL CUSTOMER SERVICE AT BEST. Be prepared when making your inquiry, as some may get a bit testy. Put them on the spot, after all, it's your money!
That said, if you don't do due dilegence- go ahead, throw your money away. You'll find when your 'toy' breaks, and it will as they ALL do, you'll be out time, money and like the rest who experience it, love for the product. Being left with nothing but buyers remorse, sucks. We've all been there.
Don't be fooled, DJI NORTH AMERICA is far from being an AMERICAN style run or owned company. Red through 'A SWING...and A MISS!" It may seem redundant but, it'll offer insight as to how things are handled throughout 'DJI-land'.
Stop waiting for it to get better and instead, make it better. Do your research, there are other products out there with such incredible offerings at a much friendlier cost.
This mans case is a prime example that batteries are not the ONLY thing broken within DJI.
My apologies Mr. Jeroge H Lopez, I FEEL YOUR PAIN, sir. I truly do.
-S.N.
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