Connectivity with I pad mini 6gen issue
838 5 2023-3-11
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fans5307ea2c
lvl.1
Flight distance : 946102 ft
United Kingdom
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I have an issue connecting my I pad mini 6gen to my P4P  I know the usb requires an adaptor to connect to theP4P which i used connecting mine , But am unable to get any footage using it .  Has anyone had similar issues ????
2023-3-11
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DJI Tony
Administrator

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Hi there. Thanks for reaching out, and we're sorry for the inconvenience. Here are some troubleshooting steps you may perform:
1. Please ensure you use the corresponding app for the Phantom 4 Pro.
2. Make sure the connection between the mobile phone device and the remote controller and between the drone and the remote controller has been successfully connected, and relink the aircraft to the remote controller.
3. If you are using an SD card, we recommend removing it, rebooting the device, and trying again.
4. Please make sure the version of the drone, remote controller, and App is the latest. When the microSD card is not mounted, refresh the aircraft or the remote controller firmware.
5. Please reset the camera settings. After resetting the camera settings, please check if the photo and video can be shot normally. Please let us know the result.
6. If possible, replace the mobile device and try again.
Please keep us updated. We appreciate your cooperation.
2023-3-11
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Bartłomiej
lvl.2
Flight distance : 1088209 ft

Poland
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Hello.

I have the same problem. Remote Controller do not connect with iPad Mini 6 with USB-C.

iPad Mini 6 with iOS 16.4.1
Remote Controller GL300C ver. B - latest firmware
DJI Phantom Advanced - latest firmware

Remote Controller work with microUSB only when I restart mobile phone - Android 6.1
Remote Controller work with lightening only when I restart mobile phone - iOS 16.1.1

I do everything. Re-instal app, use adapter, use different cable, charge remote and connect with iPad, restart iPad when cable was connected.

What should I do NOW?

I need immediately iPad mini 6 with RC.

If the problem is not resolved within 3 days please give me RC that will work with iPad Mini 6.

Regards,

Bartłomiej
2023-4-17
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Bartłomiej
lvl.2
Flight distance : 1088209 ft

Poland
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The truth is simple.

DJI Phantom 4 series is dead and they don't see the need for firmware update and usb-c compatibility.

If you want to use the Phantom 4 series, only use what else works with the controller.

USB-C? - Forget user.

Micro-USB or Lightening? - Remember user.
2023-4-19
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Shawgod
Second Officer
Flight distance : 5173104 ft
United States
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I have the same problem.  My iPad mini 6 will not connect to the controller.  Even trying tons of adapters and different cables.  I am afraid of upgrading my iPhone in the future because they are most likely upgrading to a USB C on the iPhone.  If I am running into the problem on the iPad mini 6, I am predicting I will have problems after upgrading my phone.
2023-4-20
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Bartłomiej
lvl.2
Flight distance : 1088209 ft

Poland
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DJI has been trying to fix the USB-C issue since 11.2021 r.
The iPad mini 6 was presented on 9.2021 r.
The last Phantom 4 Pro V1 / Advanced firmware update is from 2020 r.
Now we have 2023 r.
For me, this is DJI's clear answer to user needs.
2023-4-20
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