Bananimal
lvl.1
Flight distance : 702293 ft
United States
Offline
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The Saint Posted at 2-4 22:08
Animal, I think you might have jumped the gun. Just like your initial purchase, I think you made the return...without doing all of your research. When I read your posts, you sound very impulsive and quick to point the finger. The first thing is DJI has already been paid for that drone you sent back to Amazon. Returning that entire load back to Amazon only hurts Amazon, and well....you can't really hurt Amazon. And then you say you cannot deal with a "dishonest" manufacturer yet you still fly one of their drones, the Air model.
Second, have you thought about what happens if you insert the heavy battery into your drone and it turns on the RID....do you know if you go back to the small battery if it will turn off RID? Have you tried that because I'm not sure you can simply turn RID on and off by swapping batteries. If you wanted to find out, you could have purchase the big battery, give it a try, and if not....return everything after you exhausted all possible solutions. If RID stays on, you can still return the big battery and keep your enabled drone and report back positive to the community. IMO, this is the best solution for DJI, which is to activate RID one time and leave it. If you are a recreational pilot and you don't RID, never insert the big battery. DJI just might do that in the upcoming months but you never gave them the chance (over an $80 RID module). Also animal, have you tried to flash back to software to the way you bought the drone?
While I appreciate the effort you put forth and the demeanor of your post, it's a bit inaccurate is several instances. You're leaving out the part where the original configuration of the drone was fully remote ID compliant. DJI launched the drone as such. As I mentioned, the Declaration of Compliance on the FAA website states as such too, with no inference that it's only compliant with the large batteries. At least no inference I can find. And if I can't find it or it isn't apparent to the public, I'm sure others aren't aware of it either. Hence the blowback DJI is experiencing over this issue.
All reviews of the product by YoutTubers and other influencers that I watched indicated the drone was in fact RID complaint with the standard batteries. There was no public information provided by DJI or anyone else that I am aware of that indicated this would ever change. So, after much research, I, as well as many others, purchased the product based on that information. That's relatively typical.
Term of service are great. It's a fact and you are correct. But, that doesn't make it right. As a consumer, I kind of view ToS as a from or mild blackmail. Accept the changes or your device may no longer function correctly. What choice is there for the consumer in that scenario? Well, I picked the best choice for me. It wasn't hair trigger. Which I am entitled to do. Has nothing to do with trying to hurt DJI or Amazon and everything to do with my feeling that a critical feature I based my purchase on and am required to follow by law in my use case, was stripped from the product, whether DJI has the legal authority to do so or not is irrelevant.
Not sure why you think I would pursue this in the legal arena? I've got better things to do with my time. Especially since I was able to cart it all back to Amazon. But, this change does in fact have potential legal consequences for DJI. And in a big way. It'll be interesting to see if/what the FAA has to say about it. I don't know, I'm not part of that conversation. As I mentioned, there are probably thousands of folks that already registered these drones with the FAA as 107 birds because they intend to or are flying them for purposes other than recreational. It's required by law. Even your last bolded statement above mentions that the customer MUST abide by all laws.
DJI caused this issue, and they'll have to figure out a way to resolve it. In the case of this customer, I saw rather quickly that DJI was not willing to do much about it. Bad PR is what it is. How can anyone at DJI expect otherwise? I called support, they told me to buy bigger batteries or attach a RID module to the drone that was already RID capable. Then, in this thread, they were willing to not get involved with me until Mr. Bird man shoulder-tapped them to respond to me after his thinly veiled attempts at running me off were failing. That was only after they sat there and let him man handle me for a couple of days. Unfortunately, I'm not that easy to dissuade. Made me feel like they were okay with letting one of their customers get bullied by a resident blowhard that exhibits selective reading comprehension skills. That was the second mistake by DJI in my case. And that, sir, is when I decided to pack it all in. I would have and did give DJI an opportunity to open a dialog about the very real issue they created here. They held steady and no help was received other than buy bigger batteries or go buy a RID module. What I find funny is they stated previously in this thread that they don't approve of attaching third-party devices to their drones, but it's apparently okay if it is a RID module? I'm curious as to which of the RID modules DJI approves of to attach to their drones? Would and admin in here care to answer that one?
As far as the Air 3, yeah, it's mine and I still own it. If DJI wants to give me a full refund on it and everything else I bought for it as well, since it is outside of the return window with Amazon, I'll gladly send it all back. Otherwise, I'm stuck with it because that one is outside of the Amazon return window even though it's never been flown. Gotta register that one with the FAA before it leaves the ground.
So, everyone can sit here and speculate as to why this or that without all of the information and then make assumptions and that's fine, I guess. What I have an issue with is the attempt at thwarting and silencing any legitimate concerns or otherwise in this thread by longtime resident members here. DJI let that happen and it is still happening. Seems that the long timers that are established here are the perpetrators. That would insinuate that there is a silent relationship between DJI administrators and those individuals in this forum that customers like me must bump up against and pierce to get any traction. Just an observation on my part. Had that not happened, I would have more than likely silently shipped it all back and that would have been that. But, I was challenged here with responses that I am sure are outside of the ToS in this forum. Seems okay for some to engage in that behavior. Apparently, it's okay if it suits DJI. It's pretty apparent, actually. My problem here is solved. I view myself as one of the lucky ones. |
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