After installing the latest GO app, Spotlight Pro is not working correctly with the Oly 45mm 1.8 lens. When tracking the camera is moving back and forth as if it is having trouble tracking. The DJI lens seems to be working fine. See video below.

Yeah...45mm lens, I'm seeing the same periodic back and forth yawing. It's pretty normal for a long lens.

Sorry to read about that, I will report this issue to our engineers for testing, I will come back to you once I hear from them, thank you.

raven4 Posted at 2017-8-25 15:35
Yeah...45mm lens, I'm seeing the same periodic back and forth yawing. It's pretty normal for a long lens.

It is NOT normal! I never had any issues like this until the last GO app update. I'm using the iPad Pro 10.5".

DJI Mindy Posted at 2017-8-25 22:55
Sorry to read about that, I will report this issue to our engineers for testing, I will come back to you once I hear from them, thank you.

Thanks Mindy. Anyway to roll back to last version until this is resolved?

try highlighting a smaller section. not the whole house but just a window.

fans589cba4b Posted at 2017-8-26 08:35
try highlighting a smaller section. not the whole house but just a window.

I'll give it a try but I never had to do that in the past. I have tracked objects this size many times with no issues.

Thanks,
Tom

dldp-sp Posted at 2017-8-26 03:19
Thanks Mindy. Anyway to roll back to last version until this is resolved?

Sorry, the firmware cannot be rolled back at present, please wait patiently for the response of our engineers, thanks.

DJI Mindy Posted at 2017-8-27 22:43
Sorry, the firmware cannot be rolled back at present, please wait patiently for the response of our engineers, thanks.

Mindy, I don't think it is a firmware problem. It is the GO app problem.

Thanks,
Tom

dldp-sp Posted at 2017-8-27 23:52
Mindy, I don't think it is a firmware problem. It is the GO app problem.

Thanks,

Since I have't got the feedback from our engineers, is there any way you could roll back the APP? Sorry that we don't have the previous APP could be provided to you.

DJI Mindy Posted at 2017-8-28 02:06
Since I have't got the feedback from our engineers, is there any way you could roll back the APP? Sorry that we don't have the previous APP could be provided to you.

I see the app was updated again today. Do you know if this issue was addressed in this update ?

Thanks,
Tom

dldp-sp Posted at 2017-8-31 02:27
I see the app was updated again today. Do you know if this issue was addressed in this update ?

Thanks,

Actually we haven't located the problem yet, could you please try to update the APP and test again?

DJI Mindy Posted at 2017-8-31 22:51
Actually we haven't located the problem yet, could you please try to update the APP and test again?

I will try it later today if the weather is good. Is anyone else having this problem? Is it only me? I find it hard to believe I'm the only one. The Oly 45mm lens is one of the most popular lenses for the I2. I tried it both on my iPad 10.5 and iPhone 7 Plus. Same thing on both.

Tom,

Hi Tom I myself is having the same problem that your experiencing.

The I2 also disconnects 700 ft away from me and performs an RTH. This does not happen on the DJI 15mm lens only with the Oly 45mm. I calibrated the lens, IMU and compass and also everything checks out great on Air Data, no crashes at all with latest firmware etc.

Other then that love the I2 and the lens as this combo is my main workhorse on a daily basis so please look into this.

Thanks!

fans193d7441 Posted at 2017-9-1 04:22
Hi Tom I myself is having the same problem that your experiencing.

The I2 also disconnects 700 ft away from me and performs an RTH. This does not happen on the DJI 15mm lens only with the Oly 45mm. I calibrated the lens, IMU and compass and also everything checks out great on Air Data, no crashes at all with latest firmware etc.

Interesting. I'm not having the disconnection problem that you are having. I did at one time have disconnection issues between the iPad and controller but I think I just had a bad cable.

Regards,
Tom

Yeah I have not tried the new update from yesterday but  will be on the field today at one of our project sites so will see if the update fixed anything.

fans193d7441 Posted at 2017-9-1 05:01
Yeah I have not tried the new update from yesterday but  will be on the field today at one of our project sites so will see if the update fixed anything.

I was able to try the update and the problem was not solved.

Tom,

That's good to know. I wasn't able to test yet as I got swamped with meetings

I will try this weekend

All DJI "updates" are downgrades, they only make things worse..

ronin rs211 Posted at 2017-9-2 09:02
All DJI "updates" are downgrades, they only make things worse..

Well, this is the first time I had any problems with updates so, I don't agree with your statement. If you are so disappointed with your system then why don't you just sell it and move on to something better? Thats if you can find something better, which is doubtful.

Regards,
Tom

DJI Mindy Posted at 2017-8-31 22:51
Actually we haven't located the problem yet, could you please try to update the APP and test again?

Hi Mindy,
Any update on this issue? My 45mm Oly lens is pretty much useless right now. I'm sure it is a software issue because others are having the same problem.

Regards,
Tom

dldp-sp Posted at 2017-9-4 04:47
Well, this is the first time I had any problems with updates so, I don't agree with your statement. If you are so disappointed with your system then why don't you just sell it and move on to something better? Thats if you can find something better, which is doubtful.

Regards,

I would, make me an offer any reasonable offer will be considered.
I know I wouldn't sell this crap to a friend but you are welcome to purchase it if you like..

dldp-sp Posted at 2017-9-6 07:03
Hi Mindy,
Any update on this issue? My 45mm Oly lens is pretty much useless right now. I'm sure it is a software issue because others are having the same problem.

Unfortunately, our engineers didn't recurrence the same problem, could you please provide the flight data and vision file to us for further analysis when the issue occurs?
Please connect Inspire 2 to DJI Assistant 2. Export and upload the following data to Dropbox and post the link here.

Did a job site yesterday and with spotlight pro on, the Oly 45 mm was doing the same thing panning left to right while tracking,,, not much but still noticeable. I then switched to the DJI 15 mm and spotlight pro worked great no panning left to right and really smooth.

I also flew multiple batteries with the 45 mm some with spotlight pro on and manual flying and I noticed when I hover the camera will pan left to right without any gimbal input from me.

DJI please look into this for the next update.

DJI Mindy Posted at 2017-9-7 01:05
Unfortunately, our engineers didn't recurrence the same problem, could you please provide the flight data and vision file to us for further analysis when the issue occurs?
Please connect Inspire 2 to DJI Assistant 2. Export and upload the following data to Dropbox and post the link here.
[view_image]

Mindy,

All I get is a spinning wheel that never stops when I try to use the Data Upload when using the Assistant app on my mac.

Here is a link to my dropbox which has a video showing both the Oly 45mm and the DJI lens when running Spotlight Pro Spotlight Pro Issue
Not sure if this is what you are looking for but was able to get these off the UAV. Showed up as a drive on my computer. Data Files

3DG Posted at 2017-9-8 04:48
Did a job site yesterday and with spotlight pro on, the Oly 45 mm was doing the same thing panning left to right while tracking,,, not much but still noticeable. I then switched to the DJI 15 mm and spotlight pro worked great no panning left to right and really smooth.

I also flew multiple batteries with the 45 mm some with spotlight pro on and manual flying and I noticed when I hover the camera will pan left to right without any gimbal input from me.

Yes, I noticed the same thing but, find that both the 45mm and the DJI lens do it. Yesterday when I was trying to download the data with the I2 on, over a period of about 15 minutes the gimbal was turned almost 45 degrees. Never had any of these problems before the last few app updates. I have tried gimbal calibration and no difference. IMU calibration maybe?

Tom,

I have flown several times with the new IOS App (4.1.9) and the 45mm lens using Spotlight Pro. No issues what so ever, buttery smooth and no jumping at all.
Sorry I could not help, but must be something else causing the problems.

For this, never use the spotlight function from DJI, use the focus function from the Autoflight logic app, it works great now with the Inspire 2, and...... it's crazy spot-on whit the focus function.

PS: you can also fly a lot faster when using the focus function, the spotlight function from DJI is way to slow when you fly i little faster.i know, it does not work for moving objects, bud when your subject is a building, than thats the way to go.

ronin rs211 Posted at 2017-9-2 09:02
All DJI "updates" are downgrades, they only make things worse..

The need us to buy the Inspire 3, so make the Inspire 2 slowly worser with every update.

Cougar1 Posted at 2017-9-9 09:38
I have flown several times with the new IOS App (4.1.9) and the 45mm lens using Spotlight Pro. No issues what so ever, buttery smooth and no jumping at all.
Sorry I could not help, but must be something else causing the problems.

Latest firmware I assume also? The DJI lens works fine. Thanks for the feedback.

Tom

fanse186c04e Posted at 2017-9-9 10:37
For this, never use the spotlight function from DJI, use the focus function from the Autoflight logic app, it works great now with the Inspire 2, and...... it's crazy spot-on whit the focus function.

Thanks for the info. I'll give that a try.

Tom

dldp-sp Posted at 2017-9-9 12:20
Latest firmware I assume also? The DJI lens works fine. Thanks for the feedback.

Tom

Yes latest firmware as well, booth Rc and craft

dldp-sp Posted at 2017-9-8 12:17
Mindy,

All I get is a spinning wheel that never stops when I try to use the Data Upload when using the Assistant app on my mac.

Thank you so much for your time, I will transfer to our engineers for analysis, please wait patiently.

3DG Posted at 2017-9-8 04:48
Did a job site yesterday and with spotlight pro on, the Oly 45 mm was doing the same thing panning left to right while tracking,,, not much but still noticeable. I then switched to the DJI 15 mm and spotlight pro worked great no panning left to right and really smooth.

I also flew multiple batteries with the 45 mm some with spotlight pro on and manual flying and I noticed when I hover the camera will pan left to right without any gimbal input from me.

Dldp-sp has just exported the data to us, please wait patiently for the update from our engineers, I will come back to you once I hear from them, thank you.

Did you meant autopilot, works well with I2?

fans4f8954b4 Posted at 2017-9-11 06:31
Did you meant autopilot, works well with I2?

Yes, that is what he means but, didn't have much luck with that either. I'll have to play with it a little more I guess.

Thanks dldp, so that's good news, because I saw all over the net and forums that autopilot is not completely compatible with I2.

I was able to try Autopilot's Focus mode yesterday with the Oly 45mm lens and it worked fine. None of the problems I am seeing with GO 4 app. What I don't understand is why some people are having the problem with the GO 4 app and some are not.

Tom,

dldp-sp Posted at 2017-9-14 00:04
I was able to try Autopilot's Focus mode yesterday with the Oly 45mm lens and it worked fine. None of the problems I am seeing with GO 4 app. What I don't understand is why some people are having the problem with the GO 4 app and some are not.

Tom,

Could you please help to clarify did you select the the frame on the right side when you exported data? Because our engineers didn't find any vision files with the data you provided.