samuelimsm
New
Singapore
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Hi, my aircraft is the Mavic 2 Zoom. I am trying to update the firmware on my aircraft and RC as I plan to do some flying for my upcoming holiday. However, I am not able to connect my phone to the RC. When I plug in my phone to the RC, the screen shows "CONNECTING" and it got stuck there. I have done some troubleshooting:
1) Connected my phone using DJI GO 4 app to the RC (Google Pixel 6 Pro)
2) Swapped a few other cables
3) Re-installed the app and tried 1 and 2
4) Used my older phone Google Pixel 2 XL and repeated 1, 2 and 3
5) Used my other phone iPhone 13 Pro Max and repeated 1, 2 and 3
The cables and ports seem to be fine, as I can charge the RC. I suspect it is a firmware issue, but not certain. Hardware wise, nothing seems to be broken or weared out as it is fairly new (2019). Is there a way to update the firmware using PC to RC? All suggestions are welcomed. Thank you.
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