I'm going to preface this by saying I've crashed probably a dozen times at this point, somehow avoiding notable damage each time.

Today went for a flight, and out of no where the drone suddenly shoots up from 217 feet to 289. Then it crept up to 334, then shot up to 423! I have it set to stay below 398. Not a lick of wind to be had at ground level, and it did this five or six times in my 12 minute flight. Just started going up unless I told it to come down. Only seemed to happen when I was flying forward. I swear, it went up faster than I've ever seen it move. Maybe there's some crazy wind going on at 300'?


I guess it's time for a visit to DJI. I full expect this is a result of one of my recent crashes. Anyone else ever had this happen?

HI,

Best to get help/advice is to share your flightlog.

use this > https://www.phantomhelp.com/LogViewer/Upload/
Post the uploaded link on here

cheers
JJB

Interesting.  I just had the same thing happen a couple of days ago..  Without providing any 'up' stick, my Air 2S rose from 120 metres.  It happened a few times over the course of a single flight - and I haven't been able to reproduce on subsequent flights.  I did notice on a recent separate occurrence that while hovering over the nearby lake (maybe 100 metre up), the visual indicator for the down sensor lit up red on my RC Pro, and the drone rose a bit.  At the time, I thought maybe a bird had flown below the drone but now suspect it was something else.

fansb4f50ec1 Posted at 1-31 13:10
Interesting.  I just had the same thing happen a couple of days ago..  Without providing any 'up' stick, my Air 2S rose from 120 metres.  It happened a few times over the course of a single flight - and I haven't been able to reproduce on subsequent flights.  I did notice on a recent separate occurrence that while hovering over the nearby lake (maybe 100 metre up), the visual indicator for the down sensor lit up red on my RC Pro, and the drone rose a bit.  At the time, I thought maybe a bird had flown below the drone but now suspect it was something else.

Here is my flight log.  https://www.phantomhelp.com/LogViewer/6LFNKKSVJ2E0JADM4Z1E/

There was 22 satelites for this flight.  The drone rose from 400 feet up to 490 feet from around 3:30 to 4:41 (particularly after 4:07).  It's actually weirder than I thought -- the control input during that time was either neutral or "down stick", not up.  Happy to hear any explanation or theories as to what happened!

Hi, Sky Biscuit. Thank you for reaching out, and we're sorry to hear about the unpleasant experience. May we ask if there are any specific error messages prompted during the last flight? And since the drone encountered multiple crashes, we recommend you send it back for a proper diagnosis. You can request a Data Analysis to determine the cause of the said behavior. If you decide to send it, you may visit this link and submit an Online Repair Application. Please note that warranty service can be applied depending on the damage assessment result and the warranty status. You may also contact our Customer Support at (support.dji.com) for more details. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!

fansb4f50ec1 Posted at 1-31 15:48
Here is my flight log.  https://www.phantomhelp.com/LogViewer/6LFNKKSVJ2E0JADM4Z1E/

There was 22 satelites for this flight.  The drone rose from 400 feet up to 490 feet from around 3:30 to 4:41 (particularly after 4:07).  It's actually weirder than I thought -- the control input during that time was either neutral or "down stick", not up.  Happy to hear any explanation or theories as to what happened!

I think you will find that it was a downward sensor issue, something was making it think there was something below the drone and it was making it go higher, i think it was a nighttime flight, also, was it snowing or foggy that evening as this could be a factor.

fansb4f50ec1 Posted at 1-31 15:48
Here is my flight log.  https://www.phantomhelp.com/LogViewer/6LFNKKSVJ2E0JADM4Z1E/

There was 22 satelites for this flight.  The drone rose from 400 feet up to 490 feet from around 3:30 to 4:41 (particularly after 4:07).  It's actually weirder than I thought -- the control input during that time was either neutral or "down stick", not up.  Happy to hear any explanation or theories as to what happened!

Had a look at your flightdata, see my chart of your data

Many same warnings :
"Ambient light too low. Vision system and obstacle sensing unavailable. Fly with caution"

With full forward stick your Mavic Air2S is climbing without RC up input.
Speed is reducing and increasing few times, this could indicate that the OA sensors is seeing 'false' obstacles.
Seeing an obstacle will reduce speed, climb and go forward again to the old speed, and again and again.
But speed is also reduced full forward stick AND applying yaw input, this is also seen in your log (normal behaviour)
So hard to say wich one (or both) is causing the speed to drop a bit.And if your OA setting was set to "Brake", than drone should only brake at an obstacle and not climb.

Bottom sensor height did not measure any height, so this is not the cause of this unintented climbing. [ 10.9 is the last recorded height at 4.8 seconds in flight ]

Only strange value is that while climbing the vertical speed shows sometimes a negative number. (normally vertical speed follows the ascend or descend move)

I would suggest to calibrate the IMU * and fly again in normal day light, see if this happens again.

*First RTH height steady while vertical speed shows 0.2 up ! normally steady height flying = zero vertical speed
Second RTH steady height but vertical speed show minus values! up to 1.6 !

cheers
JJB

What was the outside temperature? Mine did that in the past when flying in -20C

Ditto on the outside temp. It would interesting to know.

the_hefay Posted at 2-1 10:31
Ditto on the outside temp. It would interesting to know.

All indications point to around -10ºC

EDITED to the correct temp, i got the wrong date :/

JJB* Posted at 1-31 13:01
HI,

Best to get help/advice is to share your flightlog.

Would that include the geographic location I flew in? I'm sure the log would help, but I'm hesitant to post where I live. ^^;

fansb4f50ec1 Posted at 1-31 13:10
Interesting.  I just had the same thing happen a couple of days ago..  Without providing any 'up' stick, my Air 2S rose from 120 metres.  It happened a few times over the course of a single flight - and I haven't been able to reproduce on subsequent flights.  I did notice on a recent separate occurrence that while hovering over the nearby lake (maybe 100 metre up), the visual indicator for the down sensor lit up red on my RC Pro, and the drone rose a bit.  At the time, I thought maybe a bird had flown below the drone but now suspect it was something else.

Oh yeah? I couldn't find anyone else mentioning this happening. I've flown twice since then and it didn't happen again.

DJI Tony Posted at 1-31 20:03
Hi, Sky Biscuit. Thank you for reaching out, and we're sorry to hear about the unpleasant experience. May we ask if there are any specific error messages prompted during the last flight? And since the drone encountered multiple crashes, we recommend you send it back for a proper diagnosis. You can request a Data Analysis to determine the cause of the said behavior. If you decide to send it, you may visit this link and submit an Online Repair Application. Please note that warranty service can be applied depending on the damage assessment result and the warranty status. You may also contact our Customer Support at (support.dji.com) for more details. Should you have further concerns, please reach back here at DJI Forum. Thank you, and have a nice day!

Thanks for the information! There were no error messages at all that flight.

Snoopy70 Posted at 2-1 04:56
What was the outside temperature? Mine did that in the past when flying in -20C

That's interesting. If I remember right, it was something like -5 or -10? I've definitely flown in colder temperatures then that before though.

the_hefay Posted at 2-1 10:31
Ditto on the outside temp. It would interesting to know.

It was a around -5 or -10 Celsius.

Sky Biscuit Posted at 2-2 17:58
It was a around -5 or -10 Celsius.

Apologies, i got the wrong date, it was about -10C at that date and time.

Sky Biscuit Posted at 2-2 17:55
Thanks for the information! There were no error messages at all that flight.

You are most welcome. Please contact us back if you need further assistance. Thank you.

Sky Biscuit Posted at 2-2 17:51
Would that include the geographic location I flew in? I'm sure the log would help, but I'm hesitant to post where I live. ^^;

Yes, geo position can be seen in the log.

If you like  PM me the link   or sent your flightlog to JJBsoftware@gmail.com
I report back in private to you.

Cheers
JJB [ FRAP ]

Sky Biscuit Posted at 2-2 17:53
Oh yeah? I couldn't find anyone else mentioning this happening. I've flown twice since then and it didn't happen again.

See my post from last year.
https://forum.dji.com/forum.php?mod=viewthread&tid=257627

JJB* Posted at 2-3 00:25
Yes, geo position can be seen in the log.

If you like  PM me the link   or sent your flightlog to

Thanks! That would be a big help. I'm currently having problems connecting my phone to my computer, but I will send that over when I can.

Just received my Neo and its amazing! However, after 20 minutes of having the Neo I had it follow me in the house; when stationary in the air it suddenly shot up at great speed, hit the ceiling, crashed into the shelf and then hit the ground. No damage but we had to run for it!  Only thing to note was the room was fairly low light.

djiuser_ZEQmiXWLMMdk Posted at 10-23 05:03
Just received my Neo and its amazing! However, after 20 minutes of having the Neo I had it follow me in the house; when stationary in the air it suddenly shot up at great speed, hit the ceiling, crashed into the shelf and then hit the ground. No damage but we had to run for it!  Only thing to note was the room was fairly low light.

after 20 minutes of having the Neo I had it follow me in the house; when stationary in the air it suddenly shot up at great speed, hit the ceiling, crashed into the shelf and then hit the ground.

Without seeing the flight data, we can't be certain of the incident.
But you need to understand how your drone works, what can go wrong and how to prevent such things.
The specs for your drone show an extreme (not achievable in normal use) flight time of 20 minutes.
It sounds like your drone went to Low Battery RTH after you had been flying it for close to that time.
Check p52 of your manual to see what happens when your drone gets low on battery and initiates Low Battery RTH.
    RTH Procedure
    After RTH is triggered, the aircraft brakes and hovers in place.
    If the RTH distance is farther than 20 m, it ascends to the RTH altitude and flies back to the Home Point.

Taking the drone indoors when the battery level was low was asking for trouble.
Until you properly understand your drone and how it works, it's a good idea to do your flying out in the open where there's nothing to hit.