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RicknCovington Posted at 2016-12-28 21:54
Really? It's the new DJI owner that is wrong for upgrading the FW, because he didn't inherently know that the DJI FW/SW issues were always crappy? No we are not! That is exactly what everyone of us over the last 30 years, has been trained to do by the electronics software industry. I can't find it now, but a previous poster tried qualifying his bash of the new DJI owners, by referencing some "poll" he did, which had some 15 great updates/no problems to 5 bad ones. That right there, even if the numbers were 50-5, are crappy QC numbers. Industry-wide, you better not be pushing more than 2% failures out the door, or you won't be around long. 10-1 failure rate, is not a NEWBIE issue. It's a Quality Control issue. It is normal for companies to push buggy software/firmware out the door, specially during holiday seasons, to meet production quotes. They figure they will fix it on the next firmware/software release. Sometimes that release is a little buggier than they expected. Sometimes it the difference between chip manufactures, or even version of chip from the same manufacture. Sometimes they don't know about the differences, until something like this pops up.
And it could very well be operator error. But, even then, I still don't blame the new operator. I can tell you as a new operator, DJI videos, Quick Start Guide, Users Manual, are not very clear or intuitive in some areas. (example. I have watched over 10-15 of their videos, thoroughly read the manual and quick start guide, and I cannot find one thing that tells me what any of the icons on the small or large map are, or how to use anything on that map...including why I can't get high res maps.) There are way too many forums, videos, blogs, etc. on this very subject of the DJI firmware upgrade issue, for this to be just a NEWBIE issue.
And as a NEWBIE, sitting here trying to read all these post, and continually coming across these comments like "It worked fine for me, so it must be operator error." or "RTFM". come across and portray you people as rude, arroragant, and quite frankly ignorant of how the electronics and software industry actually work. Although I haven't read the complete "manual" on how to use this forum, if there is a block function here, I guarantee I will be blocking some of you already.
Aloha Rick,
Your commentary was very interesting since I have been there and done that, as you have. I have lived the life. I am old. However.?!?.
This is new technology. This is the world of tomorrow. If a company takes a year to figure out and present how to work its totally new technology to a disoriented world, another company will have taken over the market. This is all human factor now. Humans are slow. We are not computers - at least so far.
You make some great arguments! I would like to have a few beers with you - just to get started. But, by the time we are done with our conversation, the market has already changed.
It is the conversation between users that will predominate the understanding of new technology in our future. Those who have figured out what the creator of the technology dreamed of will be the communicators. Ten years ago, two thousand pages of information was generated each day on network systems alone. Although that figure was all inclusive and redundant, it is still staggering. Who actually read that information to figure out what alone was just redundant?
The bottom line is that the fluid nature of this Forum and the expertise available by the many experienced members - like you, for example, - are what will make the future of Phantom Flight successful. Any one who thinks that they can figure out how it all works alone is doomed. They will eventually be very happy when it all works as designed, but when they realize that they are six months to a year behind the times (because it took so long to figure it all out), they will be confronted with a reality check.
You can have quality control out the yin/yang each time you use the technology, but that will never be enough anymore. We are all De Facto beta testers just like any other product used in the world today, and many thousand yesterdays, like our cars, computers and televisions, etc. If you do not want to test our technology, there are Amish and Mennonite communities that are in need of new members, usually in Pennsylvania.
The numbers you quote are from a failing market, the old world. There will always be vacuum cleaners that work as designed and even cars, but what about the headset that monitors your health, spending habits, travels, activity, specific location, current temperature, humidity, level of alertness, body odor, social caveats, and social needs, etc. Who will make them work? The users! We are taking the first steps with this new technology, today - and in the air no less!
The newby has a responsibility to attempt to understand the technology before getting involved with the technology. The best, free and easiest way for a newby to do this is through the Forum. Of course there will be people who deny all this and put their intellectual position ahead of the curve. That is fine, but what of the rest of us? We are not computers that can be just programmed for future systems. We need conversation to redirect our behaviors and understanding of the technology at each stage of development.
This Forum is not a punching bag for DJI user failures. It is a means for DJI product users to better understand their purchased products and solve any problems they encounter. In this process, we develop a community of users who are very happy to share their knowledge and experiences with newbies to help them solve their problems. You are welcome to be such a member.
If you are a newbie and you have not tried to understand or converse on the issues of your contention on this Forum and suffered the consequences as a result, do not come here to complain. Go somewhere else where uninformed people will understand your failure to understand the basics of Phantom Flight.
We like our DJI products in design and we like to fly them and use the visual technology available to us as a result. Either work with us to solve your problem or block yourself out of this Forum. It is simply, as you put it, your choice. Blame does not belong on this forum. We are fully accountable for our actions.
Aloha and Drone On! |
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