Hello My case has been sitting in the damage assessment for an entire week. the case number is CAS-677259-Q2W4L7.


Thank you.

Just checked your case , since we submitted a data analysis for the crash,  it take a few days to analyze the data,  I've informed our appropriate team to look into it , will escalate this case and keep you updated. Appreciate your patience.

Hi I paid for the invoice. Can you update case? Thank you.

fans1034b56e Posted at 2017-6-15 06:56
Hi I paid for the invoice. Can you update case? Thank you.

The payment was confirmed and is currently moving forward in the repair process Today. You should see further status updates from Support shortly.