Phuong Do
lvl.4
Flight distance : 29800 ft
Vietnam
Offline
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Hi guys, I got answer from the support team already. Please see as following:
"For the Quick Shot, please make sure the camera has captured the object before moving on. If the same issue appeared in your drone, we would like to have the flight records and Main Control data to check the exact reason.
Thank you for attention and support of DJI.
Best Regards,
Maggie
DJI Technical Support"
I think one of the reason could be because I chose the wrong target on the phone?Can you guys try again and make sure:
1. The Spark is at least 1.5m from the ground (as manual page 17).
2. As the support team said, please make sure you choose the correct object.
If still have issue, please send the email to the support team "flight records and Main Control data" for them to study on this.
Today is raining, I will try again tomorrow to see.
Keep this thread alive guys! |
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