fans0e79bb43
lvl.1
United Kingdom
Offline
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Same problem. I have reset, reformatted, upgraded, downgraded, refreshed the firmware a couple of times, but still getting the error -71 code. DJI support not great. If anyone has tried the DJI Assistant 2 on Mac, you'll know it is horrendous, kind of like the, 'HoRNDIS', app that you have to install with it... I mean, they even called it Horrendous, just spelt badly. After talking to the online support guys for a few hours I got nowhere and they finally gave me an email address to email my problem to, so they can get it sent in for diagnostics. Now have to wait until Monday before I hear anything from them.
I am demanding a full refund from DJI. Why should I now have to wait an additional period of time just because I preordered it from the DJI site, which they sent me a faulty unit, for them to take it a part and assess it, then send it back to me. There should be no question, a new unit or full refund. Last time I buy anything direct from DJI.
Not fair, DJI. Not fair at all.
Oh, and I am going travelling, starting next week. Now with no drone. Cheers. |
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