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Antenna
688 2 2017-6-24
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AurelienC
Second Officer
Flight distance : 2927 ft
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United States
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The plastic antenna on top of the controller broke at the joint and when it fell off it pulled the wire off the board. I tried also getting the wire back in myself, then had a electronic guy repair try.  ( He fix phones and gadget). Its in now, but I'm getting signal lost not far at all.


I have a back up controller so I can still fly my drone.

How come its fixed, but I'm getting signal lost.
2017-6-24
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DJI Natalia
Administrator
Flight distance : 318 ft

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Sorry to hear about that, to ensure the performance, we do suggest you to send it in to our service center for repair. Besides, damage caused by improper installation or unauthorized repair will not covered by warranty.
You could submit a repair case online: https://repair.dji.com/en/SelfRepair/Area
2017-6-24
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Michgolden
First Officer
Flight distance : 822851 ft
United States
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Might be the wire inside the antenna was damaged if there was enough force to pull the wire out of the RC. The end of the wire that was pulled out is typically reinforced with glue from DJI so there had to be enough pressure to separate that connection.
2017-6-25
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