Hello All

I was going through my normal updates on a brand new Matrice 100 after activation. I was using DJI Assistant 2 (correct version for M100) and near the end of the update it warned me that it "diconnected" and once I rebooted the machine and remote it would no longer connect to Assistant 2. The drone turns on and starts beeping like it's in an update, camera goes limp and it does change sound as though an update was finished but nothing changes afterwards. I have tried updating and/or downgrading using the camera memory card function and it too shows completed on the memory card and says it has a simular or higher update in the machine. But still goes back to beeping and limp camera.


DJI was no help at ALL! They want me to send it in, which will be a pain. Any other suggestions?

Thank you in advance.

Hello All

I was going through my normal updates on a brand new Matrice 100 after activation. I was using DJI Assistant 2 (correct version for M100) and near the end of the update it warned me that it "diconnected" and once I rebooted the machine and remote it would no longer connect to Assistant 2. The drone turns on and starts beeping like it's in an update, camera goes limp and it does change sound as though an update was finished but nothing changes afterwards. I have tried updating and/or downgrading using the camera memory card function and it too shows completed on the memory card and says it has a simular or higher update in the machine. But still goes back to beeping and limp camera.


DJI was no help at ALL! They want me to send it in, which will be a pain. Any other suggestions?

Thank you in advance.