We apologize for the experience with our product, it looks like hardware malfunction, if you received it within 15 calendar days, please contact your dealer or our support for replacement.
FilmFlight Posted at 2017-7-3 00:53
@DJI Mindy it's has been longer than 15 calendar days. so I can't return it. Can I still contact your support for replacement?
Thanks!
I'm sorry that we are unable to provide replacement service since it's been over 15 calendar days, please contact our support to send in for repair via the link below: http://www.dji.com/support