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MAVIC AT THE HOSPITAL!?
811 2 2017-7-3
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fans2d365e65
lvl.1
United Kingdom
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Guys my drone is going int repair to the 'Drone Doctors' that's what they call themselves...! Has anyone one of you had to get them to repair a drone? If so how long does it take for a major incident such as a camera falling off. And is it a good service?
Thanks
2017-7-3
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please contact our support who will guide you to create a case number and send in. We will try our best to get it repaired as soon as possible, your drone will be taken good care of, no worries.
2017-7-3
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jmiller888
lvl.1
Germany
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One tip from me - be patient! It took 3 weeks for my drone to be "checked in" as the repair center (in Germany) had such a backlog, but when they finally got to my drone it was repaired and shipped back the same day. It's worth calling the repair center directly and ask what the current back log is, then settle in for the wait! Apart from this the service was good.
2017-7-4
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