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DJI OSMO MOBILE slow motion not working too well
1968 6 2017-7-4
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zedopop
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United States
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Everything on the OSMO works perfectly fine except the slow-mo. Whenever I record in slow-mo mode with my iPhone 6 and 7 plus, it's really glitchy such as the camara trying to focus every 2 seconds. Do I need to update the firmware of my OSMO? Please help me
2017-7-4
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待疯狂的渣渣
lvl.4
Flight distance : 61214 ft
Hong Kong
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hello i think you could upload a corresponding video with your setting may be more helpful~
2017-7-5
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DJI Mindy
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Could you please inform us the firmware version of your Osmo Mobile? The firmware must be up to date. If the problem persists, please upload a short video to Dropbox and post the link here.
2017-7-5
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zedopop
lvl.1
United States
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DJI Mindy Posted at 2017-7-5 02:17
Could you please inform us the firmware version of your Osmo Mobile? The firmware must be up to date. If the problem persists, please upload a short video to Dropbox and post the link here.

Hey,
Sorry for responding late but the updated firmware that I have is 1.6.0.80. After updating the firmware, I am still experiencing the focus problem in slo-mo. Here is the requested video of the issue. https://drive.google.com/file/d/0B8BT9fWOrG5wQ1pCdllQdVU5MjQ/view?usp=sharing Hope this video is helpful. Thank you for your time.
2017-7-7
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DJI Mindy
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zedopop Posted at 2017-7-7 02:15
Hey,
Sorry for responding late but the updated firmware that I have is 1.6.0.80. After updating the firmware, I am still experiencing the focus problem in slo-mo. Here is the requested video of the issue. https://drive.google.com/file/d/0B8BT9fWOrG5wQ1pCdllQdVU5MjQ/view?usp=sharing Hope this video is helpful. Thank you for your time.

Thank you for your information, when you take slow motion video, please lock the AE/AF by long pressing the screen, there will be ''AE/AF Lock''. Then the camera will not auto focus all the time, please have a try.
2017-7-7
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zedopop
lvl.1
United States
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DJI Mindy Posted at 2017-7-7 02:39
Thank you for your information, when you take slow motion video, please lock the AE/AF by long pressing the screen, there will be ''AE/AF Lock''. Then the camera will not auto focus all the time, please have a try.

I have done the following steps and I noticed that when filming, there is an obvious jitter every few seconds. Here is a video showing the problem. https://drive.google.com/open?id=0B8BT9fWOrG5wOW80NmQ5dVNsTEU

Thank you so much for your help
2017-7-7
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DJI Mindy
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zedopop Posted at 2017-7-7 19:42
I have done the following steps and I noticed that when filming, there is an obvious jitter every few seconds. Here is a video showing the problem. https://drive.google.com/open?id=0B8BT9fWOrG5wOW80NmQ5dVNsTEU

Thank you so much for your help

The video you sent is not the original version, how about other video? I mean the normal video? Can you see if the gimbal shaking during operation? Both iPhone 6 and iPhone 6 have the same problem?
2017-7-10
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