Twirlip
Second Officer
Flight distance : 2461545 ft
United States
Offline
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Cautionary tale for anyone considering a CrystalSky reset to deal with this issue: I did that and my brand-new CrystalSky that arrived just today is now a useless brick. Can't sign into DJI GO 4 at all. Here's the sad story:
1. Got brand new 5.5" CrystalSky today to use with my Mavic Pro.
2. Turned it on, connected to my home Wi-Fi, it prompted me to update system version to 02.02.06.05, so I did.
3. Successfully flew my Mavic with it. Worked great, except I had no maps in flight (rather, it had a blank map; no streets). Looks like it's a Chinese map provider.
4. Having seen this thread here, I did a reset of my CrystalSky.
5. Powered it up after the reset.
6. Set time zone to my US location.
7. Connected my Wi-Fi.
8. Try to run DJI GO 4. It prompts me for email address and password.
9. I enter the username and password, and press "sign in".
Result: the app says "no network connection is available."
It's a total impasse. The DJI GO 4 app insists that there's no network connection, even though there definitely is one. (The settings screen shows my Wi-Fi connected. I can open the web browser and view a web page. It's only DJI GO 4 that can't seem to use the connection.)
Tried resetting the device again, trying various combinations of starting up, no luck. I simply cannot run DJI GO 4 at all, and my shiny new CrystalSky now might as well be a doorstop.
This looks like someone might be having a somewhat related issue, though they're trying to work with OSMO instead of Mavic. http://forum.dji.com/forum.php?mod=viewthread&tid=102538
Anyway, for anyone reading this: if you've already reset and everything works for you, then great! ... but if you haven't reset yet, you may want to check whether this issue has been resolved before doing that. |
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