I received my Mavic on July 10. I checked only to find that they-dji- says I have no refresh- and the serial and gimbal numbers never existed from them-
purchased at same time from B&H in NY- after 7 emails today- they-dji- cant help- i do not need a claim- just wnat an answer to why they say that?
Any DJI reps on this forum- should I call dji- should I just return to B&H for a full refund?
Would you please PM me your serial number of Mavic Pro? Where did you purchase DJI Care Refresh？If you purchased in from local store, have you got a card of DJI Care Refresh？
DJI Mindy Posted at 2017-7-12 18:14
Would you please PM me your serial number of Mavic Pro? Where did you purchase DJI Care Refresh？If you purchased in from local store, have you got a card of DJI Care Refresh？
Hi dji Mindy- not dji fault- B&H never did their job in NY- my Pro is now registered the refresh part of dji web page-
Rixxie33 Posted at 2017-7-13 13:24
Hi dji Mindy- not dji fault- B&H never did their job in NY- my Pro is now registered the refresh part of dji web page-
Thank you for asking-
Glad to hear that you've get it resolved, hope you can enjoy the drone!
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