SteveSA
lvl.3
Flight distance : 380522 ft
South Africa
Offline
|
DJI Mindy Posted at 2017-7-19 01:48
I have contacted Fannie that your drone has been out of warranty and we are unable to make data analysis. We have made it clearly in After-Sales Policy.
In addition, official DJI Assistant 2 doesn't work with Inspire 1, and we don't have any support to the beta DJI Assistant 2.
ECS error means there is some hardware issue with the electronic speed controller which is inside of motors, I see your previous post that the drone was crashed. It must be repaired or replaced for future flight.
Hi Mindy
Thank you for getting back to me. If you read the emails, you would have read the previous accident was a ESC error on one of the motors whereby the Inspire fell out the sky, not due to pilot error. You would have also read that DJI helped me out with the findings on the previous occasion whereby I was truly greatfull and the Inspire motor was replaced and worked well with no problems and it was out of warranty when I was helped. All I am asking for is your help to identify the problem in order for me to get it fixed once again. |
|