gacko123
lvl.1
Flight distance : 18510 ft
United Kingdom
Offline
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Dear DJI,
I was wondering if you can help me as I have been going in circles. I have been given a coupon code by yourself to replace my DJI Spark as part of warranty. However, the coupon code does not work for me. Once I entered the coupon code, it came up with an error (see attached photo)
"The coupon code can't be used for this product, please check your available product list.."
I have contacted support.eu@dji.com, support.nl@dji.com and also contacted DJI via chat as well.
I am based in the UK. My case number is CAS-767454-J7S4G0.
Appreciate your help.
Choon
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Pic with error message
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