I start the Mavic, start the controller that automatically starts the go app on my S8+.
I'm logged in the app.
I have a max flying hight at 120 meters and free distance.

But.
I can't fly hier then 30 meters or 50 meter distance.

Why?

Because you did not read the MANUAL...

Make sure you are NOT IN BEGINNER MODE. Also make sure to LOG in to DJI server and register so you can unlock the distance and height.

Again read the manual, practice in the academy, and then stay in beginner mode and practice and then ...

dronist Posted at 2017-7-23 15:59
Because you did not read the MANUAL...

Make sure you are NOT IN BEGINNER MODE. Also make sure to LOG in to DJI server and register so you can unlock the distance and height.

LOLRookies.

Lucas775 Posted at 2017-7-23 16:29
LOLRookies.

Actually it is ,   to think they will be flying this thing all over the place and it is also too!

dronist Posted at 2017-7-23 16:30
Actually it is  ,   to think they will be flying this thing all over the place and it is also  too!

You're right, It is scary knowing we have a bunch of novices flying drones around us.  There should be a requirement that you have to learn how to fly manually before getting into DJI products.

I've been doing this for a while, and I got fooled and it's not in the manual.  I had the exact same limits and it was NOT in beginner mode.  I had just updated firmware, and came here to see what was up.  The new firmware limits you to 50m horizontal, 30m vertical UNLESS YOU'RE LOGGED into your DJI account.  Then I saw that the updated DGI GO 4 app had a sign in page and everything was back to normal.  Reload the DJI GO 4 app whether it says to or not.  It had been updated.

This may be rookie question that's been answered, but suppose you're flying in a place with no wifi and can't log in?  A smart phone will normally have a mobile data link, but suppose my tablet didn't also have a Verizon mobile data link.  DJIs systems couldn't know you're even flying if you have no internet access.  Does it default to its normal mode.

I'm going to disable mobile data and wifi and see what happens.

Lucas775 Posted at 2017-7-23 16:36
You're right, It is scary knowing we have a bunch of novices flying drones around us.  There should be a requirement that you have to learn how to fly manually before getting into DJI products.

I suggested that a year ago. Let them show that they spent so many hours in the academy, so many hours in the beginners mode before they let them spin out of control but DJI cares about sales first and now they are limiting everything and everyone...

Hmmmm.
I have been flying this drone for some months now.
Beginner mode is of and as I said. I'm logged in.
Everything look normal in the settings. I can change the higt to under 30 meters. But when I set the higt back to 120 meters, it won't go hier than 30 meters...

Forgot to say. The firmware is up to date.
And I have been flying drones for 3 years now. Have 5 drones, Phantom 3, 4 and 4 pro, Mavic and spark. I can't say I'm a newbie...

For most people it was resolved by logging out of the app, delete and reinstall the app, and log in again.

fans26483208 Posted at 2017-7-23 18:23
Forgot to say. The firmware is up to date.
And I have been flying drones for 3 years now. Have 5 drones, Phantom 3, 4 and 4 pro, Mavic and spark. I can't say I'm a newbie...

Check your DJI Go 4 app version, make sure you have the latest one (version 4.1.4 for Android)

Reistall the APP and make sure you have the latest one, then log into the APP. If it is still the same, try to restart the APP and the drone for several time.