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CAS-755613-M3Q1G2
694 2 2017-7-24
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NE.UK
lvl.3
Flight distance : 25371 ft
United Kingdom
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I have been wihtout my drone for more than 70 days, starting wth a firmware update failure to RC diconnection, Jessops took 30 days ot collect and forward to DJI can somone please sort this?


Link to logs - https://drive.google.com/drive/f ... UmxaNTg?usp=sharing


link 1 - drone disconnects and nearly drifts into my car, i had to grab it in flight and pull out the battery. (click notification tab)


http://app.airdata.com/main?share=rLMCDi

link 2 - random disconnect for 30 seconds

http://app.airdata.com/main?share=pOTqqA




2017-7-24
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NE.UK
lvl.3
Flight distance : 25371 ft
United Kingdom
Offline

@DJI

The status is now:

"Your data is complete. It will take 2-5 working days for data analysis. Please wait patiently."

What does this mean, "your data is complete" this seems to have gone two steps back.
2017-7-24
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DJI Mindy
Administrator
Flight distance : 7 ft
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NE.UK Posted at 2017-7-24 02:16
@DJI

The status is now:

Yes, the data analysis has been complete, we will have someone to contact your dealer for details(It seems the drone is sent in by your dealer). Thanks for your patience.
2017-7-24
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