fans2d20224f
lvl.1
Flight distance : 60837 ft
Switzerland
Offline
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So after ordering a new drone with the discount I received this email
Thanks for your patience.
For your claimed case CAS-635110-H3C3B2, we have already finished the analysis, and the result is as follows:
1. The aircraft was controlled by pilot in GPS mode, and responded to the pilot control well;
2. Pilot was pushing 100% pitch stick forward and yaw stick to the right. At flight time T=02:29, H=25m,D=219.7m, the aircraft flipped over and flight record ended.
3. Home point location:44.7526622 -88.6031946, and the last point was: 44.7542585 -88.6048303.
With the record ended without any sign of abnormality, we could not verify what happened afterwards.
We truly appreciate your support for DJI, and especially applied for a 30% off coupon for aircraft without charger and remote:
If there was no abnormality...how did it flip over? And to say I was pushing forward or hitting any control is horse@#$%. As soon as I couldnt see it behind the tree I got disconnected from the aircraft and went looking for it.
I have already purchased another drone at a 15% discount offered to me. I would hope you would give me a complete refund since your excuse as to why it flew away is bull^%$#. or at least return the other 15% offered to me.
Please DJI get your act together. Sending in a request in april and finally getting a bull@#$% answer on August 27 is not acceptable by any means. |
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