Unlocking Plan, In NFZ but approved and in Yellow?
615 4 2017-7-31
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zjdo
lvl.2
United States
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Hi All, not sure if i'm doing something wrong but I went thru the process to recieve approval creating an unlocking plan using the serial number from my controller and I'm within the yellow area outside of the red NFZ yet I still get the message "In NFZ", so im grounded. can someone please help? See the images provided.BTW - I circled in blue where i am in the yellow area.
Thanks




Map.PNG
Approved.PNG
2017-7-31
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Ex Machina
First Officer
Flight distance : 1806362 ft
United States
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The interface has changed since I last had to do this, but isn't this just a view of available and active unlocks? IOW, isn't there another step you have to do to apply the unlock?  
2017-8-1
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DJI Susan
Administrator
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The NFZ has upgraded and we recommend you to contact the Flysafe Team via flysafe@dji.com for further assistance.
2017-8-2
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zjdo
lvl.2
United States
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DJI Susan Posted at 2017-8-2 01:56
The NFZ has upgraded and we recommend you to contact the Flysafe Team via  for further assistance.

I did and they did resolve the issue. thanks!
2017-8-4
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DJI Susan
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zjdo Posted at 2017-8-4 10:57
I did and they did resolve the issue. thanks!

It's nice to hear that your issue have been figured it. Enjoy it!
2017-8-8
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