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Crystal sky battery won't hold a charge
141 4 2017-8-4 15:21:39
kg11
Hobbyist
Flight distance : 7762
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New Zealand
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Not sure if anyone else is having this issue
I am charging my crystal sky battery with an inspire 2 charger it is showing the appropriate green light on the charger
and showing four lights on the battery after removal from the charger.
I then install battery in the crystral sky and the moniter fires up as per norm. I have done this three times and the last time i shut down GPS and Wifi. I have left it turned off for two days and go back to use it and it is completely dead. The battery doesn't even have one bar left.
Am i missing somthing. I own a lot of batteries and a lot of drones and i have never come across anything like this.

2017-8-4 15:21:39
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StianGel
Student Pilot
Flight distance : 73205
United Kingdom
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Defenatly sounds like a faulty battery.
You will need to return the battery hopefully under warranty.
Mine will loose about 2-3% overnight when in sleep mode with GPS and WiFi turned on.
Just received my second CS battery 2 days ago. They are still in stock @ DJI.
Get a second battery while you wait for the first on to be replaced.
2017-8-4 15:44:21
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kg11
Hobbyist
Flight distance : 7762
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New Zealand
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StianGel Posted at 2017-8-4 15:44
Defenatly sounds like a faulty battery.
You will need to return the battery hopefully under warranty.
Mine will loose about 2-3% overnight when in sleep mode with GPS and WiFi turned on.

Thanks StianGel.
Knew it wasn't right it seems to die so quick I am currently just letting it sit not connected to the crystal sky
I will leave it for a couple of days and see if it loses any power
Cheers for responding
2017-8-5 13:05:35
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DJI Mindy
Administrator
Japan
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kg11 Posted at 2017-8-5 13:05
Thanks StianGel.
Knew it wasn't right it seems to die so quick I am currently just letting it sit not connected to the crystal sky
I will leave it for a couple of days and see if it loses any power

If the problem persists, please email to support@dji.com to create a ticket and send in as soon as possible for evaluation and replacement.
Sorry for the experience with our product.
2017-8-7 04:44:57
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bluemarley67
Student Pilot
Flight distance : 342266
United States
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Thats too bad but dji will get you fixed up
2017-8-8 00:04:05
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