Hi there!

I've bought a Spark last Friday, and bought the Refresh package through my Desktop PC on Friday too. I got a purchase confirmation from Dji on the same day, with no agreement number or anything like that. So far I received no further emails from Dji and, when I login to Dji Go 4 app, I get the notification that I can still purchase the Refresh insurance, so I'm afraid it didn't get activated.

When I input my serial number in https://repair.dji.com/en/djicare/coverage , I get an agreement number and the activation date and end date. Please check the image below:



Does this mean my Spark is activated? Do I need to do something else?

Thanks
José

José, I've checked that you have activated the drone on 2017-08-05, and the DJI Care Refresh has been activated too.
Please check your spam, you should have received an email with agreement number, if not, please PM me your email address and order number, Thanks.