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Crystalsky DJI Go4 app Flight Record Sync Problem
99 6 2017-8-7 05:08:53
SteWong
Hobbyist
Flight distance : 77052
Hong Kong
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I am having hard time syncing my flight records thu my CrystalSky.

It always stop around 30% or 65%. Anyone having this issue as well?
2017-8-7 05:08:53
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SteWong
Hobbyist
Flight distance : 77052
Hong Kong
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Sometimes it goes up from 65%, but 1% by 1% and takes ages to but the stop at 9x%
2017-8-7 05:06:56
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DJI Susan
Administrator
Japan
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I would recommend you to change the WiFi and make sure the CrystalSky has a solid network.
2017-8-8 01:14:44
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SteWong
Hobbyist
Flight distance : 77052
Hong Kong
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DJI Susan Posted at 2017-8-8 01:14
I would recommend you to change the WiFi and make sure the CrystalSky has a solid network.

Hi Susan

Thanks for the reply

I have tried a few Wifi networks and I could get fast network speed with my iPhone that connected to the same network.

2017-8-8 09:12:11
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yipj
Beginner
Flight distance : 94759
Hong Kong
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I actually have the same problem regardless of which wifi network I'm connected to... always stop at those percentages, and would take ages to move on...
2017-8-9 22:03:46
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SteWong
Hobbyist
Flight distance : 77052
Hong Kong
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yipj Posted at 2017-8-9 22:03
I actually have the same problem regardless of which wifi network I'm connected to... always stop at those percentages, and would take ages to move on...

same here..... I discover something tho.

I found the % stop if I left the monitor on.

I once tried to switch the monitor off (to sleep i think), it then sync nicely.
2017-8-9 22:20:29
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DJI Susan
Administrator
China
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SteWong Posted at 2017-8-9 22:20
same here..... I discover something tho.

I found the % stop if I left the monitor on.

Thanks for your feedback. I have transferred to our engineers for further check and review.
2017-8-10 05:13:03
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