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DJI Go 4 List of Problem I have after the recent updates
288 8 2017-8-12 11:13:16
Dav Carps
Beginner
Flight distance : 55
Canada
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Aside from all other issues that I've been experiencing with the new updates being pushed onto my Phantom 4, such as:
1) Unstable flight and hover
2) Aggressive midflight movements of the drone
3) Random irregular video recording stops
4) Irregular jerking of camera/gimble and tilting to right/left during flight that puts the landing geat (legs) in view (right before it stops the recording)
etc.

Today when starting the DJI GO 4, I noticed the app is asking me to link a phone number in Mainland China to my account to complete my registration! no matter what I did I could not get through to fly my p4...I had to Uninstall the app and reinstall it again to make it work!...seems like there's a new problem with this app and DJI on a daily basis now. That company's silence in responding to all these issues is absolutely aggravating. These changes have rendered useless my very expensive piece of equipment and I feel I need an official response from DJI.


2017-8-12 11:13:16
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fansc32af854
New
Australia
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Can anyone please help me and give me some feed back? I've updated the firmware but it's asking me to do it again and again. And after the update the gimbal starting making that noise.
Any advice would be appreciated
2017-8-12 15:00:12
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Dav Carps
Beginner
Flight distance : 55
Canada
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fansc32af854 Posted at 2017-8-12 15:00
Can anyone please help me and give me some feed back? I've updated the firmware but it's asking me to do it again and again. And after the update the gimbal starting making that noise.
Any advice would be appreciated

If you have more than one battery,  you need to update the firmare for each battery. If you used one battery to update the firmare on your drone, after it has been updated, remove the battery and put the next battery in and repeat the upgrade procedure. You need to do this for each battery....if that doesn't help you may need to do a factory reset and upgrade the firmare from scratch. Make sure you calibrate compass and IMU after you do a full firmware upgrade as some settings on the drone and app may be reset.
2017-8-12 15:04:06
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fansca953012
Beginner
Flight distance : 318110
United States
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I don't know why so many people are having a different list of problems after installing the new update it should effect us all the same. Mine is white and blue dots in video mode only and everything else is fine. But I do know that's enough to drive me crazy trying to fix and I don't want to send it back to find out it was only the app so I'm hoping something is figured out soon..
2017-8-12 16:00:37
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DJI Susan
Administrator
China
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I would recommend you to power on the aircraft when GPS signal is good and then connect it with controller to check whether the linking phone number pops up.
2017-8-13 23:12:42
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DJI Susan
Administrator
Japan
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fansc32af854 Posted at 2017-8-12 15:00
Can anyone please help me and give me some feed back? I've updated the firmware but it's asking me to do it again and again. And after the update the gimbal starting making that noise.
Any advice would be appreciated

May I know what's your current firmware? Refresh firmware is required if you have more than one battery. Also, please send us a short video of the gimbal noise, I'd like to check.
2017-8-13 23:10:30
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dancopter
Student Pilot
Flight distance : 2258571
United Arab Emirates
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Lots of issues with the P4 firmware, DJI was beta testing a new version to fix the stability issues recently, hopefully they will release it soon.
2017-8-13 23:28:38
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rudyasho
Hobbyist
Flight distance : 41067
Indonesia
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5.  Mobile device overheating
2017-8-17 07:35:21
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JCJMC
Hobbyist
Flight distance : 478431
Spain
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Reset camera recording to 4k.
2017-8-17 08:03:05
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