I followed all the instructions to download the flight data log, but nothing shows up on the DJI Assistant. I tried multiple times and even after 5 minutes all I get is this attached image.
My spark is paired with the remote. Do I need to turn on the remoteto download flight data?
DJI Diana Posted at 2017-8-13 20:14
No need to turn on the RC, restart the drone, then try it again. You can also try to reinstall the DJI Assistant 2.
I found the issue. While looking at other forums, I read that I need to restart the computer because of some driver issue.
jmfc Posted at 2017-8-13 20:36
I found the issue. While looking at other forums, I read that I need to restart the computer because of some driver issue.
Maybe something to add to a FAQ.
Glad to hear that you've got it resolved. Thank you for your feedback, we'll take it into consideration.