Hi, i have noticed a lump along the length of my battery casing on the underside.
I have read the warentee policy (thanks harbourside for posting the link) but i am still unclear as to if it covers a battery problem such as mine or not.
The bump is inline with the sticker of the battery on the right side

6 month with less than 200 flights

The warranty period of battery is 6 Months and Charge Cycle less than 200 Times, the battery needs to be evaluated by the engineers, it will be covered by warranty if it's product malfunction and within the warranty period.

DJI Diana Posted at 2017-8-14 19:53
The warranty period of battery is 6 Months and Charge Cycle less than 200 Times, the battery needs to be evaluated by the engineers, it will be covered by warranty if it's product malfunction and within the warranty period.

Thanks dji diana - i received my mavic in March 2017 so it is within 6 months.
It is currently been charge about 68 times so also within charge cycle limit.

I bought from a dji agent in Cape Town /south africa - what is the process i must follow?
Do i send it back to them in Cape Town but as they do not have dji engineers so i guess then to send it back to china?
Yr further advise would be appreciated.

Bekaru Tree Posted at 2017-8-15 06:05
Thanks dji diana - i received my mavic in March 2017 so it is within 6 months.
It is currently been charge about 68 times so also within charge cycle limit.

Please send an email to support@dji.com, the support will create a case for you and tell you how to send it in.

DJI Diana Posted at 2017-8-15 19:11
Please send an email to , the support will create a case for you and tell you how to send it in.

Thanks dji Diana - i will do so

Bekaru Tree Posted at 2017-8-15 22:26
Thanks dji Diana - i will do so

You are welcome, hope everything goes smoothly. should you have any further questions about this, please feel free to let us know, we'd like to check it for you.