I´ve been using the Inspire 1 Pro with X5 for almost two years, now I bought the Osmo Plus, and then the adaptor to use the X5 on Osmo, but I don´t know whats happening, I lost the horizon on it. I return the original camera on Osmo, and it´s working.
On inspire the X5 works fine.
Does anyone already had this king of problem?

Thks

Lincoln

Please mount the X3 Zoom in X5 adaptor to verify if there is something wrong with the adaptor.

DJI Mindy Posted at 2017-8-16 22:51
Please mount the X3 Zoom in X5 adaptor to verify if there is something wrong with the adaptor.

With X3 it´s ok!

lincolnK Posted at 2017-8-17 04:25
With X3 it´s ok!

Then please download the firmware of Osmo Pro to update.

DJI Mindy Posted at 2017-8-17 23:25
Then please download the firmware of Osmo Pro to update.

it was done before..... just to check
The firmware version is: 1.4.0.70

lincolnK Posted at 2017-8-18 11:31
it was done before..... just to check
The firmware version is: 1.4.0.70

I suggest to flash the firmware of Osmo Pro. Here is the tutorial video for your reference:

DJI Mindy Posted at 2017-8-21 03:35
I suggest to flash the firmware of Osmo Pro. Here is the tutorial video for your reference:
https://www.youtube.com/watch?v=jvahCGAtZvU

I did it..... but do not fix the horizon

lincolnK Posted at 2017-8-21 08:51
I did it..... but do not fix the horizon

Is that possible to upload a short video here? Thanks in advance.

DJI Mindy Posted at 2017-8-22 03:48
Is that possible to upload a short video here? Thanks in advance.

ive found you have to keep the handle strait for it to return to neutral horizon as soon as possible but generally any chift in direction will cause it to loose it for a bit.

I have the same Problem with OSMO PRO with X5. The X5 can not hold the Position and also when i press the hold button. They go up and down and left and right littlebit. I have all Firmware up to date.

lincolnK Posted at 2017-8-22 05:52
Video showing the Zenmuse x5 problem

linkcolnK...

Your example seems a bit extreme from what most have had to deal with. The typical problem with the Osmo/X5 is that if you try and pan, it will lose the horizon and get stuck with about a 15 degree angle. The fastest correction, I've found, is to triple click into selfie mode and then double click back to normal. This is something that should have been fixed long ago but still exists, albeit, at a lesser degree than before.

In this video, you see the problem.



Have someone an idea what I can do?

DJI Mindy Posted at 2017-8-16 22:51
Please mount the X3 Zoom in X5 adaptor to verify if there is something wrong with the adaptor.

Is there any update on any information about an Osmo mount that will support the Zenmuse X5S?
I've seen many reports that it will be available before holiday season but holiday season is approaching and I've heard no more chatter about it.

Any help??

fansda6141ea Posted at 2017-10-19 13:25
Is there any update on any information about an Osmo mount that will support the Zenmuse X5S?
I've seen many reports that it will be available before holiday season but holiday season is approaching and I've heard no more chatter about it.

Sorry, not yet, please pay attention to our website about the future release, thank you for your patience.