Spark stops video recording during flight!
2838 12 2017-8-17
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Koshen_Bz
lvl.2
Flight distance : 11877 ft
Ukraine
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Hi there!

I have trouble with video-recording!


When my spark is placed on ground it can record video for endless time, till the battery is dead, but in the air it records for 30 second and then stops!


I need to jump to photo mode than back to video and start recording again. Sometimes even this way doesn't work, DJI GO 4 shows that there is no SD-card. Tried 3 different SD, same problem.

Any solutions?


2017-8-17
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DJI Mindy
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Flight distance : 7 ft
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What kind of SD cards have you tried? Are they in our compatible list?
How about formatting SD card? Does the issue persist? Please open ''Display Camera OSD '' in camera settings and provide us the screenshot of error message. Thank you.
2017-8-17
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Koshen_Bz
lvl.2
Flight distance : 11877 ft
Ukraine
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DJI Mindy Posted at 2017-8-17 04:27
What kind of SD cards have you tried? Are they in our compatible list?
How about formatting SD card? Does the issue persist? Please open ''Display Camera OSD '' in camera settings and provide us the screenshot of error message. Thank you.

Thanks for fast reply!

I tried Sandisk 16 GB UHS-1 Micro SDHC, Transcend 16 GB UHS-1 Micro SDH and Transcend 32 GB UHS-1 Micro SDH - same result. Sandisk can be found in compatible list. Tried to formatting every SD-card - no luck.

OSD window say WRITTING SLOW but ONLY when Spark in air, when it placed on surface it can record video for 5+ minutes. How can it be?
2017-8-17
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Koshen_Bz
lvl.2
Flight distance : 11877 ft
Ukraine
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No such problem on .400 Spark firmware!
2017-8-17
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Koshen_Bz
lvl.2
Flight distance : 11877 ft
Ukraine
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So, I fixed problem.

I tried to just reflash Spark's .500 firmware - no luck, then I downgraded FW to .400 - BINGO and after this upgraded back to .500

Now everything fine!
2017-8-18
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DJI Mindy
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Koshen_Bz Posted at 2017-8-18 00:14
So, I fixed problem.

I tried to just reflash Spark's .500 firmware - no luck, then I downgraded FW to .400 - BINGO and after this upgraded back to .500

You are awesome.  We are glad to hear the problem got sorted out.
Please keep us posted if there is further questions.
2017-8-18
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HomePoint
lvl.4
Flight distance : 776007 ft
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United Kingdom
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Post like this goes to show that not every firmware issue is a "Return to DJI cos your firmware sucks" issue.  Sometimes the user has to use his initiative.
2017-8-18
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nntom
lvl.3
Flight distance : 548734 ft

Bosnia and Herzegovina
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Same issue.  Newest fw.
2018-8-6
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Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
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My video recording also stops on its own almost every time that i fly. Is it because i use class 4 sd card instead of class 10???
2018-8-6
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Greg F
lvl.4
Flight distance : 944308 ft
Australia
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Sounds like it's an issue with a slow SD card.    I was advised that using the Drone capable SD card like Sandisk Extreme series are the way to go.   

Edit : If it has been ok and only doing it since Firmware update then I would let DJI know.. Something to be looked at.  
2018-8-6
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DJI Tony
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Alexey Batalov Posted at 2018-8-6 13:46
My video recording also stops on its own almost every time that i fly. Is it because i use class 4 sd card instead of class 10???

Hi, sorry for the troubles that it caused. I would suggest using a different SD card to see if there will be changes. Please see the recommended SD Card for our Spark below.

2018-8-7
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Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
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I ordered a 512 gb micro sd card, is it compatible?
2018-8-7
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Alexey Batalov
lvl.4
Flight distance : 21105262 ft

Spain
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It is compatible but those b*st*rds from WISH where i bought the card, lied!!! Its not class 10 card as it tells me that its slow sd card.
2018-8-9
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