peterc46
lvl.2
Flight distance : 1048517 ft
United Kingdom
Offline
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This is unbelievable what can i do see below
can i please have a reply this is getting very annoying now, thanks peter
From: peterc4@sky.com
Sent: Friday, September 22, 2017 8:21 PM
To: DJI Support
Subject: Fw: DJI Support Delivery Notice CRM:0258000163111
Hello please may i have a reply or a email address of someone who can deal with this, thanks peter
From: peterc4@sky.com
Sent: Tuesday, September 19, 2017 5:39 AM
To: DJI Support
Subject: Fw: DJI Support Delivery Notice CRM:0258000163111
Hello, please may i have a reply.
Thanks Peter
From: peterc4@sky.com
Sent: Thursday, September 14, 2017 6:45 PM
To: DJI Support
Subject: Re: DJI Support Delivery Notice CRM:0258000163111
Hello, can i have a reply please, thanks peter
From: peterc4@sky.com
Sent: Monday, September 11, 2017 6:12 PM
To: DJI Support
Subject: Re: DJI Support Delivery Notice CRM:0258000163111
Hi, i am still waiting for a reply, this is getting a bit silly now, thanks Peter
From: peterc4@sky.com
Sent: Thursday, September 7, 2017 5:21 PM
To: DJI Support
Subject: Fw: DJI Support Delivery Notice CRM:0258000163111
Hi, could i please have a reply to below emails, i have not had a reply in 11 days.
Thanks Peter
From: peterc4@sky.com
Sent: Sunday, September 3, 2017 4:54 PM
To: DJI Support
Subject: Re: DJI Support Delivery Notice CRM:0258000163111
Hi, i sent below email 1 week ago and have had no reply, i have again attached a graph, and see below dropbox link to the dat file which shows motor failure, could i please have a reply on the data as i am confidant it was motor failure and i should not have been charged, i await your response, thanks peter...
https://www.dropbox.com/sh/tyl9l ... N0Z5ShjYm4i6wa?dl=0
From: peterc4@sky.com
Sent: Monday, August 28, 2017 7:21 PM
To: DJI Support
Subject: Re: DJI Support Delivery Notice CRM:0258000163111
Hi Thanks for you speedy repair process, however i paid for a replacement under care so i could have my drone back as soon as possible, would it be possible to have a full report of the dat file as the ones i have show motor failure and are consistent with the same spontaneous power loss problem that we saw a cluster of reports of a while back, i have attached the dat file and a graph showing motor loss, i believe the drone is at fault and not me and i should not have been charged, look forward to your reply, Thanks Peter..
From: DJI Support
Sent: Monday, August 28, 2017 1:26 PM
To: costellopeter
Subject: DJI Support Delivery Notice CRM:0258000163111
Dear Customer,
Your item, the case number CAS-916165-X6B0M4 has been shipped with UPS the tracking number 1ZR54Y136876113136. Use this tracking number to check the delivery status and be advised that UPS express company may contact you directly. Thank you for choosing DJI.
Product Details:
Product Name Serial Number Quantity
Mavic Pro Aircraft & Gimbal (Excluding remote controller, Battery, Battery Charger, Propellers, SD Card, and AC Cable) 08QDE1K01R00JN 1
Mavic Intelligent Flight Battery (20) 093XE2L0540456 1
Remote Controller 1
This is an automated email. Please do not reply to this message. Email sent to this address cannot be answered.
Best Regards,
DJI Support
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