Updated Spark to V 01.00.0500


Updated RC to V 01.00.0300
                                                                                                                                                                                                  



[size=14.666666984558105px]Video gesture not responding to either arm. Made sure the Spark was 20 feet in the air and about 10 feet away from subject. Selfie gesture works 100% of the time.
[size=14.666666984558105px]

[size=14.666666984558105px]Reset Spark to factory using DJI Assistant
[size=14.666666984558105px]

[size=14.666666984558105px]Retested - Issue Persist




Dronie is the only Quickshot that will not work correctly either. Made sure the Home Point was set to the same place that the Dronie was to start the shot and still no progress. Set distance to 40M and anywhere in between but the progress percentage stays at 0% under the record button on DJI Go 4. All other Quickshots count up in percentage from 0% to 100% while filming.


Dronie of course just flys the Spark in reverse at the same height and doesn't increase altitude as advertised.




Anyone else having these issues? Did anything work for you?


                                       
                               
                       
               

I never even used the gesture controls

Yup. Did a post on this not long ago, DJI just keep asking for logs and still no fix for it. Getting more disappointed as I bought it for the features it's shown to have and some of them never worked for me or many others. I really hope they fix it in the next FW update.

One of the DJI admins said today on one of the forum posts that a patch is coming very soon to fix this issue.  It was an update that she had received an email from the Tech Team to say so.

For the video gesture, mainly depends on the gesture of the upper arm, I marked a red circle the pic below. Please try it again and make sure the gesture is correct. For the dronie mode, we are aware of this issue, our engineers are working on it, it will be optimized in the next firmware, please pay close attention to the update.

Malakai_UK Posted at 2017-8-20 12:33
Yup. Did a post on this not long ago, DJI just keep asking for logs and still no fix for it. Getting more disappointed as I bought it for the features it's shown to have and some of them never worked for me or many others. I really hope they fix it in the next FW update.

Thank you for your feedback, we are aware of this issue, our engineers are working on it, it will be optimized in the next firmware, please pay close attention to the update. Appreciate your patience.

@ Mitchcraft

"Video gesture not responding to either arm.
Made sure the Spark was 20 feet in the air and about 10 feet away from subject.
Selfie gesture works 100% of the time."

Try to do the video gesture again, but closer!

S-e-ven Posted at 2017-8-20 22:08
@ Mitchcraft

"Video gesture not responding to either arm.

Yeah, this is key. Make sure you start the Video gesture before you wave the Spark away (when it's close by). Otherwise, it will not work.

DJI Diana Posted at 2017-8-20 19:05
Thank you for your feedback, we are aware of this issue, our engineers are working on it, it will be optimized in the next firmware, please pay close attention to the update. Appreciate your patience.

Thanks DJI Diana, the new firmware has resolved the issues I was experiencing.

Malakai_UK Posted at 2017-8-23 01:44
Thanks DJI Diana, the new firmware has resolved the issues I was experiencing.

Thank you for feedback, hope you can enjoy it, happy flying!