kjkisatsky
lvl.3
United States
Offline
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After waiting 7 weeks from the time I shipped my Phantom Vision 2+ back to DJI in California for gimble motor error, Fedex delivered my Phantom back to me, supposedly repaired and test flown.
I connected to the computer and double checked the IMU was still good and did not calibration. They updated firmware to latest version at DJI. I had to reset the bird to NAZA, the way it was when I shipped it out. So I did have to remarry the remote to the bird. No problem.
Took it out to test fly it, and realized no telemetry data was showing on Vision App. I did hard reset on the Wifi range extender and following Binding process. Everything seems to connect, camera shows image on Ipad Air, still no telemetry.
I call tech support and they walk me through everything I already did. The only thing I did extra is delete and reload the latest Vision App on my Ipad. They are now saying I have to ship it back to them. I am ate up with anger and disappointment right now, having waited so long for the first repair. Has anybody had a similar issue, and were you able to resolve it without shipping it back?
Again, camera image showing fine on Vision, but no battery info, satellites, altitude, etc.
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