New Firmware update failed!!!
33354 28 2015-5-17
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feliperabanal
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Chile
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Hello,

I have tried to upgrade the latest firmware of my Phantom 3 Professional, and something gone wrong.
During the update, the sound of the sistem went different as the normal way, then when I take off the memory card, the txt file says "the update failed, please reboot the aircraft".
I did reboot the unit, but nothing happend, and new txt says:

========== 2014.01.01 00:00:11 unsynchronized ======
Packet: P3X_FW_V01.01.0008.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.

I don't know what to do, I can't update the firmware and the version in my unit is a corrupt version. Please, help me! How can I reset the firmware???

Felipe
2015-5-17
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GTDronePilot
lvl.3

United States
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Try to reformat the card (quick format FAT) and then put the firmware files on the root directory and follow this video:
2015-5-17
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erdbeerknoedel2
lvl.1

Germany
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why dont you guys just read the text?

The firmware on the SD card is identical to or older than the current firmware on the aircraft.

you are already on the latest firmware.
or do you mean your phantom doesnt work anymore?
try to redownload the files and do it again if your phantom doesnt work anymore.
2015-5-17
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hendryx32
lvl.2
United States
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Upgrade the controller it's what causing he problem
2015-5-17
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feliperabanal
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Chile
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erdbeerknoedel2 Posted at 2015-5-18 06:33
why dont you guys just read the text?

The firmware on the SD card is identical to or older than the ...

I do understand the firmware is actually already charged in the system,  but it doesn't upgrade properly, the txt says that the upgrade failed, so I'm afraid something could be wrong in any moment...during the fly, for example.
I don't want to fly my P3 before to be sure about the firmware have been charged properly.
What do you think? :/
Best wishes.
2015-5-17
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feliperabanal
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GTDronePilot Posted at 2015-5-18 06:18
Try to reformat the card (quick format FAT) and then put the firmware files on the root directory an ...

I used this video to do the upgrade. Very useful but...I had the problem that I explained.
I'm gonna try to reformat the card and then try to upgrade again.
Thank you...
2015-5-17
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feliperabanal
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hendryx32@gmail Posted at 2015-5-18 06:45
Upgrade the controller it's what causing he problem

Can you explain how could be this issue the problem?
Thanks
2015-5-17
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Bluecoraldiver
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Flight distance : 27156 ft
New Zealand
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I am having the exact same problem.

I appeared to start making the correct D D D D sound.

Then the sound changed to a long DDDDDDDDDDDDDDDDDDDDDDDDDDDDD...........

50 mins later it was still making the same sound.

I switched the aircraft off.

Now I'm trying to start the process all over again but it will not work.

I formatted the card and started from scratch.

When I switch the aircraft on now, I do not get the D D D D sound anymore.

Nothing happens. The tiny LED on the front of the gimbal does not flash red/green anymore.

I'm stumped !!!
2015-5-19
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feliperabanal
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Bluecoraldiver Posted at 2015-5-20 15:22
I am having the exact same problem.

I appeared to start making the correct D D D D sound.

Hi there,

Well, actually the firmware was installed in my aircraft. I sent an TXT file wich was requested for people of DJI and they told me that the firmware was in my aircraft. So I have been flying my P3 with no problems.
In the other hand, I see there is a new firmware in the DJI website (http://www.dji.com/product/phantom-3/download) , so I'm going to upgrade it now. I hope everything will be fine at this time. You have to try to do that again!!!
Best wishes my friend!
2015-5-23
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a.khassanov
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Kazakhstan
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feliperabanal Posted at 2015-5-24 10:00
Hi there,

Well, actually the firmware was installed in my aircraft. I sent an TXT file wich was r ...

Have received P-3 yesterday. The aircraft upgraded successfully. Tried to upgrade RC, nothing happened, no sound, status LED - red. Was waiting for 5 min, after switched the RC off. Log on card said:
Packet: P3X_FW_V01.01.0009.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the aircraft.


Exactly the same as in above posts. Reformatted card, redownloaded file .bin - no result. My friend applied to DJI, receiving the answer: you no longer need to upgrade the firmware on the RC (???).

Connected RC to aircraft - success. Opened DJI Pilot (IoS), connected, no problems found, no upgardes requested. "Safe to Fly" displayed. Seems everything ok? Going to fly today, but some reasonable doubts exist. What you think???
2015-5-23
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feliperabanal
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a.khassanov@yah Posted at 2015-5-24 14:22
Have received P-3 yesterday. The aircraft upgraded successfully. Tried to upgrade RC, nothing happ ...

The same as you. My aircraft upgraded ok, but my RC had the same symtom like yours.  Actually, if you see in your tablet when it is connected, you can see that the RC has the latest firmware. In my case, it seems that the RC was upgraded automatically when I was connected to wifi. LOL.
I think you should try to fly your P3 with no worries.
Best wishes!   
2015-5-24
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hundleton1
Second Officer
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The only way to upgrade is with the file from the website, it won't update over wifi,

the v.18 firmware was for both the P3 and the controller,

V.19 is for the P3 only, so if you shipped with v.18 its only the phantom that needs to upgrade.
2015-5-24
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feliperabanal
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hundleton1 Posted at 2015-5-25 05:16
The only way to upgrade is with the file from the website, it won't update over wifi,

the v.18 fir ...

But in my RC appears that it is installed the latest firmware (1.1.9)...and I didn't install it, I just installed the 1.1.8. How can you explain it is already installed the latest one?
2015-5-24
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a.khassanov
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Kazakhstan
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feliperabanal Posted at 2015-5-25 03:09
The same as you. My aircraft upgraded ok, but my RC had the same symtom like yours.  Actually, if y ...

Thanks. Will try.
2015-5-24
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MZDRONE
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Indonesia
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Hi, Guys....any body can HELP my Phantom 3 Pro failure to up grade .....after 5 minutes beep long DDDDDDD and resuld :Failed

Thanks n best wishes for HELP
2015-6-22
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MZDRONE
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Indonesia
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Bluecoraldiver Posted at 2015-5-20 15:22
I am having the exact same problem.

I appeared to start making the correct D D D D sound.

Hi, did you solved the problem?
2015-6-22
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KaiquePiracicab
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Brazil
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Bluecoraldiver Posted at 2015-5-20 15:22
I am having the exact same problem.

I appeared to start making the correct D D D D sound.

Have you fixed this DDDDDDDDDDDDDDDDDDD problem??
2015-7-11
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robrogkr
lvl.2
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Poland
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KaiquePiracicab Posted at 2015-7-12 02:57
Have you fixed this DDDDDDDDDDDDDDDDDDD problem??


If you have long DDDDDD sound, you probably have 2 firmware bin files on the SD card. New and old for example..
2015-7-11
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Pocoloko
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Brazil
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robrogkr Posted at 2015-7-12 03:54
If you have long DDDDDD sound, you probably have 2 firmware bin files on the SD card. New and old  ...

I´ve formated the sd card, then copy the 1.2.6 bin file into the sd card.
2015-7-13
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jan2053
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Denmark
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hey, everything is perfekt ,my firmware on the SD is say samething like you,and nothing is  wrong

first is says the firmware is succes and under tex say abort that is normal, so dont worry,i have talk to expert ,you can find me on facebook jan georgios jørgensen if you want.
2016-1-8
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DJI-Ken
DJI team
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jan2053 Posted at 2016-1-9 04:47
hey, everything is perfekt ,my firmware on the SD is say samething like you,and nothing is  wrong

f ...

Glad you made a post months later stating that all is working.
firmware updates can be confusing, just follow the tutorial videos and go slow and you'll be fine.
2016-1-8
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Ninety Mile
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New Zealand
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I too am having problems upgrading the controller. I had the same results as Bluecoraldiver, but now my controller has stopped working completely. It will not show battery levels when checking and will not even turn on. I sent it back to DJI. They tell me it sounds like a controller problem. Will let you know the outcome!!
2016-1-8
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fans73b4b00c
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United States
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DJ I would not honor my warranty my standard crashed in a tree caused by the new firmware
2017-2-1
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fans73b4b00c
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United States
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DJI will not honor my warranty!!! Firmware Failure
2017-2-1
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DJI-Jamie
DJI team
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United States
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fans73b4b00c Posted at 2017-2-1 21:23
DJ I would not honor my warranty my standard crashed in a tree caused by the new firmware

Could you please provide your case number so I can better follow up?
2017-2-1
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Mattatmacs
New
Flight distance : 266050 ft
Australia
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Trying to upgrade the RC with DJI Go 4 and it keeps failing.

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2017-7-21
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Mattatmacs
New
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Australia
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Ok, so I got that sorted. Now every time I launch it crashes the app. I'm using an S7 with everyhting updated. This seems to happen way to regularly, not happy DJI!!!
2017-7-21
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Cessna172
lvl.4
United States
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It is not necessary to blame DJI for user error.

If you've updated your Phantom and now experience issues Please update your Phantom to resolve any issues.
This may or may not involve waiting for the next FW release.

If you have not updated your Phantom, please continue to fly with no issues.
2017-7-22
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JHarrington
New
Flight distance : 114590 ft
United States
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you got some balls to say the firmware you make us update is our fault for bricking the drone we paid you for...
2017-9-29
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