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Horrible DJI service
867 1 2015-9-29
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oxproduct
lvl.1

Germany
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I bought Dji Roninj-m in Adorama. I got problem with tilt axis, motor is dead because on firmware 1.1 motor is not cooling. DJI silent about it and just relase v 1.2. I live in Russia and I don't have ability to send Ronin to dealer. I gave to repair on Digbox, official dealer in Russia. Of course not guarantee. It turned out that the motors do not send in Russia. I waited for three months. Why you did not support your customers? Why because your firmware burned motor and you can not fix this simple way? This is a great occasion for the trial. New Ronin-m works well, and the old burned down because of the unfinished first firmware!
2015-9-29
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Ventuza
lvl.1
Flight distance : 71726 ft
Canada
Offline

Sorry to hear that and welcome to the club.
Spread the word !
2015-10-24
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