cdavidell
lvl.3
United States
Offline
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I bought my Phantom 2 V+ (V3.0) this November, the package was a new Phantom and 2 batteries. The battery that came installed in the Phantom 2 V+ is serial #2380 and has loader 1.5.0.0 with the 2.0.0.0 firmware. I updated this battery to 2.6.0.0 firmware with Phantom Assistant 3.6 software with no issue when it arrived. All is well.
I decedied this past weekend to charge up the extra battery, all was well, charged to 100%. I put it into my Phantom 2 V+ and went to update it with the same software from my first update. The 3.6 Phantom Assisit software showed in blue "No Updates". I clicked on "No Updates" and it checked and said "No Updates". The battery serial # is 317, yes 317. Loader 1.5.0.0 and 2.0.0.0 firmware. Same contacts as the other battery, no dicernable difference in them.
I even downloaded a new Phantom Assist 3.6 software from DJI and installed it and it produced the same results. "No Updates" for the battery.
Any thoughts from anyone on the issue, am I missing something? I emailed my dealer and they said they would look into it. Just looking for possible resolutions to the issue.
Thanks for any help.
David
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