Cessna172
Second Officer
United States
Offline
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Facebook is for teenage girls who type in all caps. Seriously.
If you spend much time on facebook......grow the F up !
And I agree with the above posts on the annoying advertising in the GO APP.
It is inappropriate there.
People pay a lot of money for these Phantoms and forcing them to view advertising before they can use the product they paid for is insulting.
All these bad decisions, combined with frequent defective product and slow, poor service will lead many to look much harder at a competitive product next time. Or move on from this hobby.
Finally, if DJI was unable to adequately assist it's customer base at it's own website / forum, I doubt that dividing it's resources and spreading content among multiple internet platforms is going to magically fix or significantly improve anything.
NOTE: As of November 16, 2015....many people are reporting MUCH faster turn around times for the Phantoms sent in for repair. 2 -3 weeks is the maximum turn around I'm hearing on forums right now. This may change considerable after Christmas.
What DJI "could" have done was to dedicate at least one fully qualified technician to this forum to answer questions on a daily basis. It should have been routine to see a DJI technician (who knew the product inside and out, unlike some of the noobs who often answer the Customer Service support lines), answering each question. Instead, questions sometimes were answered by a DJI representative but were most often answered by other community members. Had DJI shown a stronger daily presence committed to assisting people who came to this forum for assistance, I doubt a Facebook effort would have been needed at all.
This is what is called "constructive criticism". Too many PC Americans have forgotten what it is or are afraid to express it. I'm sure this won't "sit well" with some. But it needs to be said. I expect a few to be downright nasty.....the facebook fanboys. Who cares.
btw...when I try to open the link to the FB site I get this.....I for one will never have a FB account. This is what Machoman was talking about.
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