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Go App on Android 6 Marshmallow with Osmo
1407 4 2015-12-24
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TheCutter
lvl.4
Flight distance : 94688 ft
Germany
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Hello,

on my Nexus 6 with Android 6 (Cyanogenmod 13) and a connected Osmo I don't get any video from the camera. All other functions are working, but the video stays black.
Using the same Osmo on a Galaxy Tab 2 with Android 5 everything works.

Someone else got this problem?


2015-12-24
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DJI-Amy
DJI team

Hong Kong
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It might be the compatibility of operating system. We will test the Android 6 later and give you feedback ASAP.
2015-12-24
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sdchew
lvl.4

Singapore
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It works fine. on my Nexus 6P. Think you need to clear your video cache
2015-12-24
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TheCutter
lvl.4
Flight distance : 94688 ft
Germany
Offline

Already cleared the video cache, reinstalled the app, everything.
Also I got some problems connecting to the osmo. I'm connected to the osmo wifi, but the "Enter camera view" button stays gray...
2015-12-27
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DJI-Amy
DJI team

Hong Kong
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TheCutter Posted at 2015-12-27 22:51
Already cleared the video cache, reinstalled the app, everything.
Also I got some problems connectin ...

Hi, try to do the following steps:
1) Power on the Osmo fisrt.
2) Try to connect the wifi of Osmo.
3) Open the DJI GO app and wait for the "Enter camera view" button becomes blue, if it's still gray, try to close the app and enter the app again.
4) Try to shut down the Osmo and power it on again.
5) Try to forget the Osmo wifi network and input the password and enter it again.
6) Try to reset the Osmo wifi setting, reset to factory setting and then test both 2.4G and 5.8G bands.
2015-12-27
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