ill7
lvl.2
Spain
Offline
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Hello Cathy. Problem is not solved. My DJI RONIN is unusable. I have upgraded it to latest firmware some times. I have set it to default values. I have calibrated it lot of times. DJI has tried to install a special firmware with remote control of my computer, but the RONIN do not work correctly. Always is the same result: When I turn the YAW axis, the ROLL axis turn inclined and TILT axis too. I have contacted DJI support and they has derivatived me to DJI Europe support. They has asked to me for my personal data and I have respond to him inmediatelly, but I have waited 1 week and no one respond me. I need the RONIN to work. I am loosing works. And all is for this inconvenience for updating the RONIN : (
Please, I need a RMA number to send it to DJI Europe (Holland) for repair as soon as possible. Thank you. |
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