[08 00] [15 00] Device not detected
2389 4 2016-1-29
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Inspire315
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Flight distance : 478875 ft
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There was another thread here that has the same problem as I do.

Exactly the same problem, which was resolved by sending it in. I know that I could do that, (been trying to get in contact with DJI-Ken from that thread) but was wondering if maybe I had another X3 camera that someone had around me, if that would get the craft updated? Right now, I've made the mistake of successfully updating the RC to 1.3.x.x off DJI website, but get the same identical errors that previous poster was getting. I get [08 00] and [15 00] device not detected which from my reading is something with video outputs, but stems from the camera. Wondering if I found another x3 camera to borrow if it'll update the craft to get it able to link with the RC again and figure out how to get the camera fixed.

Anyone else with this problem always have to send it it?

2016-1-29
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DJI-Ken
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I'm sorry, that won't work. The video transmission module is in the aircraft.

2016-1-29
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Inspire315
lvl.2
Flight distance : 478875 ft
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DJI-Ken Posted at 2016-1-29 13:32
I'm sorry, that won't work. The video transmission module is in the aircraft.

Thanks Ken for responding so quick. What's the course of action for me then? Call in to customer support? I've lost the original case it came in so I'll have to figure a good way to get it shipped to you. Can I reference that I've talked to you about the problem? Thanks again for helping!
2016-1-29
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DJI-Ken
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Inspire315 Posted at 2016-1-30 04:32
Thanks Ken for responding so quick. What's the course of action for me then? Call in to customer s ...

Sorry about the issue, yes call 818-235-0789 and tell them you have the device not detected and they Weill start an RMA for you,
2016-1-29
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maravilhion
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Colombia
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DJI-Ken Posted at 2016-1-29 12:50
Sorry about the issue, yes call 818-235-0789 and tell them you have the device not detected and they Weill start an RMA for you,

Hi! I am having the same problem with my Panthom 3 Pro 4K. I only have the opportunity to use it only 8 times until it asks for upgrade and then:
[00028578][15 00][00] device not detected.
[00042483][08 00][00] device not detected.
I try downgrade (to what I found, no all past firmwares still available) but got the same problem each time.
I am in Medellín (Colombia) and I think my warranty is over (kept it boxed for long time).
Any help will be very appreciate.
2017-6-27
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