hello, I just got my phantom 4 and I can't flight it because it's need to be activated But the activation process doesn't show up. Please I need help with this
Thanks

It's not out yet officially which is why DJIGO doesn't yet support it. Your P4 will be able to fly on the 15th

thegoodtouch Posted at 2016-3-13 09:33
It's not out yet officially which is why DJIGO doesn't yet support it. Your P4 will be able to fly o ...

Yes, but why is only mine? It's frustrating, man

dansereo@gmail. Posted at 2016-3-12 21:40
Yes, but why is only mine? It's frustrating, man

It's not just you.

Anyone with this issue?

dansereo@gmail. Posted at 2016-3-13 08:00
Anyone with this issue?

Still waiting for mine. They said the release date is the 15th of March. How did you get your hands on one?

rodger Posted at 2016-3-13 20:11
Still waiting for mine. They said the release date is the 15th of March. How did you get your hand ...

I got it 3 days ago from Apple

You should wait for the next version of the DJI GO App.

Some Photos of a Drone that doesn't fly. jajajjaja

The existing DJI GO recognize the Phantom 4

the actual DJI GO version suport the Phanton 4 without any update, but when I try to start the motors, shows this message "please activte the aircraft"                 

I’ve been trying with Apple  and android devices with same results.

  

dansereo@gmail. Posted at 2016-3-13 09:16
I got it 3 days ago from Apple

Really. At an Apple store or on line?

On line, Ordered it March 1st

Dansereo Posted at 2016-3-13 07:49
On line, Ordered it March 1st

The official release is March 15th and the app will be available then (possibly sooner)

That sucks, if your order it directly from DJI on the first day it's available you get a "pending" shipment status on your order until ? ? ? ?? ................................... ........................... ..........  But if you order it through Apple.com. It's at your house days early..

Same thing bro, I have it but it won't fly

@ DKI Ken... if you are DJI can you please confirm that our drone will not fly until the 15th. The post above mention the 15th but not sure if that was official. We are new to drones but excited about your product.  We purchased from apple today in DC with expectation that it would work for our photo shoot today. Please advise so we do not waste time troubleshooting. We have another shoot tomorrow and i guess will wait until 15th.  We fly out of the country on the 15th so does it need to be activated in the US first like a cell phone before we leave? little confused.

DONE. It's flying perfect

That is correct, it's not tomato any more. I guess.

Nice drone. A lot of improvements from the phantom 3 pro

Yes, the Go app was updated today, 2.7.0 new and improved for Phantom 4 drones.

Enjoy.

RedHotPoker

I have the same problem.  It says I am on Tomato and I have update the FW.  Running on iPad with latest iOS release.

I'm having problems with activation process. Downloaded the app however it did not take me through the activation process

kevincol Posted at 2016-3-18 16:25
I have the same problem.  It says I am on Tomato and I have update the FW.  Running on iPad with latest iOS release.

Did you end up getting it to activate?

RedHotPoker Posted at 2016-3-13 19:24
Yes, the Go app was updated today, 2.7.0 new and improved for Phantom 4 drones.

Enjoy.

I'm reading this thread which is dated a year ago, today being April 2017, I've having activation problems myself and it's very frustrating!

amazeme Posted at 2017-4-28 16:47
I'm reading this thread which is dated a year ago, today being April 2017, I've having activation problems myself and it's very frustrating!

Try pulling the cord from yhe controller and reconnect.
See if that helps.

I had activation problems yesterday.  But it was a silly issue.  I didn't realize the drone had to be turned on for the dji go app to sign into the network.  Once the drone was on it would sign in right away.

amazeme Posted at 2017-4-28 16:47
I'm reading this thread which is dated a year ago, today being April 2017, I've having activation problems myself and it's very frustrating!

We need more info, about your Phantom drone version and firmware as well.
Are you turning on your RC, drone and app together?


RedHotPoker

amazeme Posted at 2017-4-28 16:47
I'm reading this thread which is dated a year ago, today being April 2017, I've having activation problems myself and it's very frustrating!

Just to clarify, do you also have a P4? What are you using as an internet source? What mobile device are you using to activate? Is the firmware up to date on the aircraft and RC?

RedHotPoker Posted at 2017-4-28 18:58
We need more info, about your Phantom drone version and firmware as well.
Are you turning on your RC, drone and app together?

Hi there,

Our drone is P4

We tried yesterday with iPhone 6Plus , and from memory it asked to update firmware which we did (on remote), after watching unboxing video and was stuck when we had to warm up the motor on the aircraft by completing the CSC with the joystick. However the lights on the aircraft was not amber (green) and from there that is where we are stuck

The other thing was the mob app advised that the aircraft had not been activated, so we thought maybe we have missed a step and tried activating our P4

Today we have updated firmware on the aircraft, and re-tried the activation process again.

Still does not take us through the process as per all the tutorials and does not go through

So it seems , we have two problems
1.Cannot completed CSC -warm up the engine on the P4 as per tutorial video (Pre-Flight Checklist P2 of P3) as the lights on air craft is green and not amber
2. Cannot seem to activate aircraft (and have tried deleting app, re-installing, pulling out cable, tried different devices iPhone 6 plus and iPhone 7 plus

What am I missing there? It seems when un-boxing P4 it takes everyone through the activation process and updating firmware but somehow not for me?

DJI-Jamie Posted at 2017-4-28 19:23
Just to clarify, do you also have a P4? What are you using as an internet source? What mobile device are you using to activate? Is the firmware up to date on the aircraft and RC?

Hi there,

Our drone is P4

We tried yesterday with iPhone 6Plus , and from memory it asked to update firmware which we did (on remote), after watching unboxing video and was stuck when we had to warm up the motor on the aircraft by completing the CSC with the joystick. However the lights on the aircraft was not amber (green) and from there that is where we are stuck

The other thing was the mob app advised that the aircraft had not been activated, so we thought maybe we have missed a step and tried activating our P4

Today we have updated firmware on the aircraft, and re-tried the activation process again.

Still does not take us through the process as per all the tutorials and does not go through

So it seems , we have two problems
1.Cannot completed CSC -warm up the engine on the P4 as per tutorial video (Pre-Flight Checklist P2 of P3) as the lights on air craft is green and not amber
2. Cannot seem to activate aircraft (and have tried deleting app, re-installing, pulling out cable, tried different devices iPhone 6 plus and iPhone 7 plus

What am I missing there? It seems when un-boxing P4 it takes everyone through the activation process and updating firmware but somehow not for me?

amazeme Posted at 2017-4-29 14:42
Hi there,

Our drone is P4

Do you have a good wifi connection to your display device ?

amazeme Posted at 2017-4-29 14:42
Hi there,

Our drone is P4

You won't be able to start the aircraft without first activating it. When you connect to the Go app in order to attempt the activation, are you using the phone's cellular data or are you connected to a different internet source?