Repair estimate duration ?
1094 6 2016-4-26
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oc.cristian
lvl.1

Romania
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Hey guys,

So I've sent my Inspire Pro in for repair. I keep refreshing the inquiry interface thingy on the DJI website, but it's been a week and I'm still anxiously waiting for the assessment and cost estimate. I'm in Europe and the drone is in Germany I think, if that helps. Is this how much it usually takes ? I've thankfully had no previous experience with DJI's repair services until now.

Thanks !
2016-4-26
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DJI-Tim
DJI team

Hong Kong
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Hi Cristian! Could you please pass me your case  number, we will look into it.
Thank you!
2016-4-26
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oc.cristian
lvl.1

Romania
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DJI-Tim Posted at 2016-4-27 05:46
Hi Cristian! Could you please pass me your case  number, we will look into it.
Thank you!

Hello, hello!
Here it is: 1604086L4-8047

Thanks !
2016-4-27
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Occristian
lvl.1

Romania
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I'll answer it myself, Yeah it's a little over a week.
And damn it's expensive; take care of your stuff guys.
2016-4-28
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DJI-Tim
DJI team

Hong Kong
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Occristian Posted at 2016-4-28 21:08
I'll answer it myself, Yeah it's a little over a week.
And damn it's expensive; take care of your s ...

Hi Occristian, our usual turnaround time is about 2 weeks
2016-4-28
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Occristian
lvl.1

Romania
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So it's been another week since payment,
2 and a half weeks since it says it arrived at service,
3 and a half weeks since I sent it.

Still no update on the web interface where you plug the serial number in.

I'll keep posting until the drone arrives back; It would have really helped me to find such a topic here so I could plan accordingly but might as well do it myself.
2016-5-8
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Occristian
lvl.1

Romania
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Another 2 days later, it finally shows as shipped; going to post when it arrives.
2016-5-11
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