Received x5 adapter, updated osmo to latest and greatest, while everything seem to work ok firmware version says unknown? Any ideas???

Hello!
After the upgrade, did you connect your mobile device to the Internet before connecting to the Osmo WiFi?
Please go through the Osmo Pro release note again for any possible help: https://dl.djicdn.com/downloads/ ... _Note_en_160421.pdf

Wait for  your further information!

I have the exact same issue. Yes DJI GO has been connected to the Internet... the OSMO setup is SO buggy I cant believe I spent so much money to be a guinea pig!
here's my log:


========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the device.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:08 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the device.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:07 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.11.bin
Result: Abort.
The firmware on the SD card is identical to or older than the current firmware on the device.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.10.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: OSMO_FC550_FW_V01.01.00.10.bin
Result: Abort.
The current firmware does not support downgrade. Use a different version of firmware to downgrade the target version.

wslam Posted at 2016-5-12 02:14
I have the exact same issue. Yes DJI GO has been connected to the Internet... the OSMO setup is SO b ...

Hello!
Our engineers will help to figure out the problem, please don't worry!
Before any solution, could you please tell me when and where you bought your Osmo? What the SN of your Osmo, please?

Wait for your reply!
Thanks!

wslam Posted at 2016-5-12 02:14
I have the exact same issue. Yes DJI GO has been connected to the Internet... the OSMO setup is SO b ...

Hello, again!
To fix the firmware issue of your Osmo, our engineers have provided another firmware bin file for you.
Please download the bin file in the Dropbox link and upgrade your firmware again.
https://www.dropbox.com/s/ij81xg ... 1.01.00.20.bin?dl=0

If there's any other problem, please feel free to contact us!
Thanks!

DJI-Adela Posted at 2016-5-12 11:32
Hello!
Our engineers will help to figure out the problem, please don't worry!
Before any solution, ...

I bought from DJI Online. Dont have the OSMO with me now, so do not have the SN with me.

DJI-Adela Posted at 2016-5-12 16:37
Hello, again!
To fix the firmware issue of your Osmo, our engineers have provided another firmware ...

Thank you. I will try this tonight.

DJI-Adela Posted at 2016-5-12 16:37
Hello, again!
To fix the firmware issue of your Osmo, our engineers have provided another firmware ...

http://forum.dji.com/forum.php?m ... mp;extra=#pid403536

I have another thread running on this issue as well as well as a case open with EU Support.

EU support need to be told about this as they are not aware.

I had a lot of fun and games with them and their support on this issue was truly awful.

paull@redboatde Posted at 2016-5-12 22:21
I have another thread running on this issue as well as well as a case open with EU Support.

EU supp ...

Hi paull,
This issue is just an exception, I'm sure that only quite a few people may encounter this issue.
The new bin firmware file is directly provided by our engineers in HQ specifically for the issue, so our EU Support may be not very clear about the details.

Thanks for your understanding!

Help, Just bought a new OSM and having the firmware unknown issue.  just as described above.  tried all the suggestions and links above

this is the log file;

Last login: Thu Jun 29 07:36:59 on ttys000
davids-mbp:~ DavidsMac$ /Volumes/Untitled/MISC/LOG/OSMO_FC550_CAM_VERSION ; exit;
/Volumes/Untitled/MISC/LOG/OSMO_FC550_CAM_VERSION: line 1: ?: command not found
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

[Process completed]

DJI-Adela Posted at 2016-5-12 00:37
Hello, again!
To fix the firmware issue of your Osmo, our engineers have provided another firmware bin file for you.
Please download the bin file in the Dropbox link and upgrade your firmware again.

What am I supposed to do with this bin file? I just download it to my phone and upgrade again? I'm having the same audio issue everyone else is having with osmo pro where i can hear the audio through my app but no where else.

dmakproductions Posted at 2017-7-6 12:58
What am I supposed to do with this bin file? I just download it to my phone and upgrade again? I'm having the same audio issue everyone else is having with osmo pro where i can hear the audio through my app but no where else.

Have you opened the button ''Audio Record'' on Camera Settings---Audio Control? Is microphone red when you take video?

DJI-Adela Posted at 2016-5-12 00:37
Hello, again!
To fix the firmware issue of your Osmo, our engineers have provided another firmware bin file for you.
Please download the bin file in the Dropbox link and upgrade your firmware again.

do you have a downloadable copy for the above firmware.....