Geebax
Captain
Australia
Offline
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Re-formatting the card will not solve the issue, as the device still manages to recognise the file, and formatting has zero effect on the ability to play the file or not. The Phantom files are highly compressed and not all phones have up-to-date codecs to deal with thje file format. As Labroides says, an iDevice will be happier with .MOV files, but should deal with .MP4 files just as well. Is is possible that an update tof the iOS might help, but more likely that your phone just can't handle the file.
Regarding formatting, yes, it is always best to format the card in the drone. Always.
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