Dear Customers:
Recently, we’ve had some cases in which Phantom 4’s have crashed due to the drone’s ultrasonic sensors malfunctioning. By analyzing the flight data and your feedback, we found the gimbal protector may block the sensors and affect their performance. Even worse, the aircraft may half in the air if the bracket has improperly mounted. The unofficial brackets may lead the aircraft to be damaged and these situations are excluded in the Manufacturer’s Warranty. Therefore, we recommend you to be caution of the protection brackets or the unofficial accessories, especially use them in the flights.
DJI Product Application & Support Center
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