bornish
lvl.3
Flight distance : 91447 ft
United Arab Emirates
Offline
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Dear Adela,
My original post already specifies that the WiFi connection was on 5.8 GHz frequency.
Is there any logging that the DJI GO application does to detect such issues?
Moreover, does DJI have any apk that I could install and use to test the environment used and then send the logs to DJI? Many companies use this technique to identify incompatibilities between hardware, OS versions, dependencies, and so on.
It is understandable not to be able to detect all possible bugs when releasing a product, but there're a lot of available methods to perform diagnostics when such an obvious problem occurs.
We love receiving software and firmware updates as often as DJI makes them. We thank you for trying to improve your products. We are only asking to have a more reliable regression testing process, so we will no longer be afraid to upgrade.
Please let me know how else I can help in catching the root cause of this problem.
I do have programming experience and the possibility to connect this mobile device to a PC running Android Studio with the latest SDK installed. If your engineers wish to send me a test application project to run in debug, I could send back any logs or details they need to find a fix.
Thanks for reading my post and taking the time to reply.
Regards,
Bogdan |
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